but unfortunately, every few uses, it just resets, and does nothing except send me to the thermo.withings.com until I reset it, remove from my account and re-setup it again. +1 (800) 961-5127. Eventually I removed the Thermo from the App and tried to set it up from scratch as a new device but that did not work either. Happened after a battery replacement and my Thermo is bricked. View and Download Withings Thermo manual online. Same issue for me. Withings, which makes a range of connected healthcare products including the Activite line of smart-analog hybrid watches, a blood pressure monitor and a … With the thermometer off, press and hold the power button. I have contacted Website and not getting back specific instructions to resolve. If not, you can contact the support at https://support.withings.com/hc/en-us/requests/new to get help with it. 6. I’ve tried all the re-setup options and I get errors when I try to remove the device. Withings Thermo. Release the power button when the desired temperature scale is displayed. I am trying to reset my Withings home camera, but it still keep the orange light. ; Make sure the lens of your Thermo is clean. I'm having this problem with the new iPhone mini. I had swapped in some off brand AAA alkalines that had more charge than the Duracells that it was telling me are low. 3. The Withings brand will return by the end of 2018. Now, my phone did recognise the Thermo but unfortunately the Thermo no longer turns on. I browsed on the internet and found this article: https://support.withings.com/hc/en-us/articles/219478217-Thermo-I-m-having-issues-installing-my-device-What-should-I-do-. Follow. Mine, however, can conclude a new setup, but when I click the button after setting up, the “Go to thermo.withings.com scrolls through the screen continuously, and I can’t get their main reading screen to show up. [1] Remove Thermo from Bluetooth devices through iPhone settings. I try to do a new installation but not successful. My new phone shows it’s connectwd and setup, but the Thermo keeps saying “go to Thermo.withings.com. Installed The Thermo App from the App Store. Check out how to accomplish Hard Reset by hardware keys and Vendor settings. Note that this community is supported by its members, not the Withings Support Team. Quickly press the button 6 times at the next phase (I think it says factory reset). Make sure your mobile device is BLE compatible. The system knows the Thermo is there. Hoping that you will now be able to get your Thermo installed. Install the Thermo to your mobile phone. I am having the same issue. This time it kept scrolling Factory Reset after the six button presses, until I did the follow up 5 presses. I was able to get through and they solved my issue. Withings seems determined to finally add some intelligence design flair to all the ugly necessities in your house, from your baby monitor to your scale. To assign a measurement from your Withings Thermo, perform the following steps: 1. Watches Scales BP Monitors Sleep Thermo For Professionals Support. Thermometer for Adults by iHealth, Infrared Forehead Thermometer for Adults and Kids, Touchless Digital Baby Thermometer with Fever Indicator, Non Contact Thermometer (PT2L) 4.4 out of 5 stars 10,856 $24.99 $ 24 . Which Thermometer to buy For Kids And Adults: (Pharmacist Review)This is the dopest thermometer! , Thank you!! After 3 seconds, the screen will rotate between C / SET / F / SET. It worked here. Safe to assume the first thing I tried was a new set of batteries from a brand name company. Quickly press the button on the Thermo 6 times until the words 'FACTORY RESET' begin to scroll on the Thermo's display To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to: Be courteous and participate in the community with a spirit of friendliness and understanding, Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others, Avoid any and all discussions which contain insulting or discriminatory comments, Abide by the full terms and conditions outlined. Maybe you’re feeling ill and want to see if you have a fever. It's a shame noone from the Withings staff has answered the post during the over two weeks since it was posted... (I'm merely a fellow thermo owner, even if the username I've been assigned might give a different impression). Sometimes paired but never got past "connecting...". Quickly press the button on the Thermo 6 times until the words 'FACTORY RESET' begin to scroll on the Thermo's display Quickly press the button on the Thermo 5 times and the Thermo's display will power off The Thermo will power back on and display 'GO TO THERMO.WITHINGS.COM' which means that the factory reset is complete Press the button to confirm your choice. I follow the instruction for hard reset, but it did not work with me. I also tried going back to the factory setting and it did not help. After many failures last night, I got to the store and bought a new pack of Duracell AAA today. but unfortunately, every few uses, it just resets, and does nothing except send me to the thermo.withings.com until I reset it, remove from my account and re-setup it again. Installed The Thermo App from the App Store. 1. I’m having the same issue... any help would be great! Withings has developed a complete ecosystem of award-winning devices during a decade of expertise in the connected health industry. What I did was I went to my Bluetooth settings on my iPhone and selected the Thermo. Let’s get right to it, Withings Thermo is our pick of the bunch. 2. UPDATE: it wouldn’t respond to any button press so I took out the batteries and put them back in and it started responding again. If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team. The support from withings is terrible. Grasp the end of the thermometer that is opposite the bulb end with your fingers and thumb. If you don't receive any temperature measurement, click here. I always get Connection Unsuccessful. Here's my steps on my iPhone that made it work. To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to: https://support.withings.com/hc/en-us/articles/219478217-Thermo-I-m-having-issues-installing-my-device-What-should-I-do-, https://support.withings.com/hc/en-us/requests/new, Be courteous and participate in the community with a spirit of friendliness and understanding, Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others, Avoid any and all discussions which contain insulting or discriminatory comments, Abide by the full terms and conditions outlined. I have the scales, the blood pressure monitor, and synched to Apple Watch and iPhone. forget this device and pair it again. Please sign in to leave a comment. Setup would go off in the middle of it or even right after turning on. The Withings Thermo is a Bluetooth- and Wi-Fi-connected smart thermometer that pairs with your phone or tablet to measure your temperature thro… I resolved. Withings Thermo overview. The only thing I want to add is that by step two, you mentioned hold the button until you see “select”, this I did not get. As a result your WITHINGS Pulse HR will be as new and your core will run faster. The batteries went dead and I replaced them and here I am hours and DAYS of frustration, plus went to store for new batteries assuming the new batterie at home had gone bad, etc. Most professional reviews have deemed it as accurate as … I have disassociated the product from my account, removed it from my bluetooth list, deleted the app from my phone and reinstalled it. Smart Scales by Withings. You cannot use partially charged alkalines nor rechargeable. Login to my account and followed the steps. Created for use with Thermo, the Withings smart temporal thermometer, the app automatically syncs temperature readings for each user via WiFi or … factory reset comes on the screen when i follow the steps above. I’m having the same issue. Since this device seems finicky, I'll keep some Duracells on hand! My Thermo will only show “Setup” followed by “X” — No one seems to have solution here. Made sure to Forget Device in Bluetooth. 2. 6. Discover our award-winning smart scales, hybrid smartwatches & … The Thermo will power back on and display 'GO TO THERMO.WITHINGS.COM' which means that the factory reset is complete Check out how to accomplish Hard Reset by hardware keys and Android … Trying to get an answer from Withings. Today i went to use it and unfortunately it is not syncing up with my phone.I have tried a few things to trouble shoot it. Regards, Comments 0 comments. The Withings Thermo ($99.95) is a Bluetooth- and Wi-Fi-connected smart thermometer that pairs with your phone or tablet to measure your temperature through the arteries in your forehead. Withings designed a new infrared thermometer. Removed/Installed App  3. With the Duracells, it was showing a dead battery indicator (battery outline with x in it). but when i pres 5 times the device turns off and on again. Agree. I am having the same issue as mentioned by therealmatthias. Hold button until you see Select. It appears to reset and quickly displays "factory reset" on the display before going blank and switching off. A simple, no-contact gesture is all it takes to obtain a temperature reading. Your solution solved the problem. As soon as the temperature comes up, slide your finger up or down on the touch sensitive area of the display to select the correct user. This varied range of devices allows healthcare professionals to track the largest array of data points such as weight, heart rate, ECG readings, blood pressure, body temperature readings, and more. How to factory reset WITHINGS Steel HR Sport?How to wipe all data in WITHINGS Steel HR Sport? The thermo enters the setup process and indicates normally on its screen. I read somewhere that the charge curve is different for alkalines vs rechargeable. Withings recently launched an FDA cleared non-invasive infrared temporal thermometer that syncs temperature readings with WiFi or Bluetooth and syncs with your iPhone or Android device. Same issue. Press and hold the button on the Thermo until the word 'SETUP' appears on its display (this may take up to 10 seconds) There are lots of reasons to take your temperature. After a few seconds, the watch will show " go.withings.com. " Now I tried to set it up as a new device and this time, I think it worked! So I have the same issue and tried the steps that carrig noted and still didn't work. [3] Follow installation instructions per screen. You will need to login again. The Thermo comes up in the bluetooth list and I select it however it has an error. Factory Reset the Thermo via steps below, - Pressed the button 6 times until I saw FACTORY RESET, - Pressed the button 5 times until it turned off. Free delivery and returns on eligible orders of £20 or more. The Thermo app helps you take care of your whole family’s health. "Pairing Unsuccessful" "Make sure Thermo is turned on, in range, and is ready to pair". can you please help with it. You don't receive any temperature measurement. I plugged them in. In the app I can go through to the installation "searching for the device" page. Choose to share wifi settings if your device allows. Only downside is I have a fever. Unlike other thermometers, Thermo does not need to come into contact with any body fluids, such as saliva, perspiration, or earwax. I selected it and chose “Forget this device” to remove it from my Bluetooth devices. How to bypass screen lock in WITHINGS Steel HR Sport? Remove The Thermo bluetooth pairing named "Thermo C6". [2] Factory reset Thermo. Make sure you follow the guidelines explaining how to take a measurement. It turns off and then it turns on automatically giving the same error message to go to the website and when a try setup : connection unsucessful iphone can no longer to "thermo10". The fever status LED turns on. I have:  1. This has been exceedingly frustrating. Withings Thermo Wireless Thermometer - Duration: 4:13. Thermo thermometer pdf manual download. If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team. A simple, no-contact gesture is all it takes to obtain a temperature reading. Your temperature seems too high. First, open the Settings on your phone, then tap on Bluetooth and locate WITHINGS Pulse HR in the list of devices. Download Withings Thermo and enjoy it on your iPhone, iPad, and iPod touch. Withings is building itself up to be a whole body monitoring company, looking at everything from sleep, cardiac health (ish) to weight.Following their acquisition by Nokia, they are expanding on that idea to monitoring of the unwell person with the Withings Thermo. Perhaps the best known name on this list, this was the first smart thermometer to be approved by the US Food and Drug Administration (FDA). This is so infuriating I have my whole family battling fevers. Buy Withings Thermo - Smart Temporal Thermometer, FSA-Eligible, Suitable for Baby, Infant, Toddler … Withings in their guide don’t make it clear exactly how you perform a factory reset. What a piece of garbage, UPDATE: it wouldn’t respond to any button press so I took out the batteries and put them back in and it started responding again, It’s not working for me. I then tried to use the app on my iPad to try a different device and had the same result. Very disappointing. The Withings Thermo is more than a good thermometer (IBTimes) One of the easiest ways to detect a viral infection without going to a doctor is through keeping track of your core body temperature. 2. The Withings Thermo – a smart thermometer, which reads body temperature upon contact with the temple – is now available to buy. I waited a couple minutes for good measure. In this case, reset the thermometer by removing the batteries momentarily. I thought that was normal. Created for use with Thermo, the Withings smart temporal thermometer, the app automatically syncs temperature readings for each user via WiFi or Bluetooth. 4:13. Ive also attempted to factory reset the Thermo by holding down the button till setup appears then clicking the button 6 times in rapid succession. I then repeated the process of removing the app and starting it all from scratch but still no luck. Go to the Settings of your mobile device, select Bluetooth and check if … I hope I don’t have to go through all this again as I do plan on changing my WiFi password sometime soon. The following tutorial shows all method of master reset WITHINGS Steel HR Sport. Withings has a new thermometer that does way more than take your temperature. Learn more. If you are looking to buy the best body scale, look no further than Withings. Agree. Perhaps the best known name on this list, this was the first smart thermometer to be approved by the US Food and Drug Administration (FDA). Quickly press the button on the Thermo 5 times and the Thermo's display will power off ‎The Thermo app helps you take care of your whole family’s health. 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