Contact us for more information. 57: Function Not Permitted To Cardholder: The issuing bank has declined the transaction as this card cannot be used for this type of transaction. Sometimes a transaction may trigger your bank’s security and anti-fraud system to reject it. Before you set up your account, let’s examine the bank account beneficiary rules more closely. In the event you receive a decline response, there are a few important things to note: It is recommended to wait a minimum of 24 hours before requesting another authorization on the same card. "Your payment was declined due to an issue with your account" If you see this message, it might be because: We saw a suspicious transaction on your payments profile. After your death, the account beneficiary can immediately claim ownership of the account. Transaction is declined based on transaction limit imposed on the From account type and To account type: DE_628 FAILURE: Beneficiary PPI is Gift prepaid and this is not the first transaction: DE_629 FAILURE: Acquiring bank has not implemented customer initiated person-to-merchant transaction: DE_631 FAILURE Correspondent banks and intermediary banks both serve as third-party banks and are used by beneficiary banks to facilitate international fund transfers and transaction settlements. Ask the customer for using another card or contacting their bank. Have the customer attempt the transaction again – if the decline persists, they will need to contact their bank for more information. Your financial institution can provide you with a form for each account. 264: Declined-Retry in a few days: Soft Decline: The transaction was declined. Kindly click on `Raise Dispute` under transaction history section of the app. For example, if you got your PNC debit card declined due to non-activation, you can call 1-888-PNC-BANK (1-888-762-2265) at any time for assistance. To process a transaction, you must retry in a few days. If this is an online transaction, please check you have entered your card details correctly. Hard Decline: The transaction was declined. If you've had a debit or check card payment declined and you have enough money in your account to cover the payment, there are four conditions that can prevent your payment from going through: The payment amount exceeds your daily spending limit. Hard: 2045: Invalid Merchant Number: There is a setup issue with your account. If you're still having issues, contact your bank to see if there's a problem with your account. If you’re still having issues, contact your bank to see if there’s a problem with your account. My Debit Card Payment Has Been Declined Even Though I Have Enough Money to Cover the Payment Solution. The card-issuing bank has declined this transaction. You can also contact your bank for assistance. As it requires the bank to manually settle the funds, allow 7 working days for the amount to get reversed to your bank account or to be credited to the beneficiary. You will need to contact your bank or credit card issuer to have this problem resolved. To process a transaction, you must update cardholder data. To avoid having your debit card declined, make sure that you follow each and every instruction given by your bank for activation. The customer should use a separate credit card. The person who you choose to inherit your account is referred to as the beneficiary. Kindly inform the customer their card was declined by their card issuing bank and … Declined by bank or card issuer. Try making the purchase again with a different payment method. 'Your payment was declined due to an issue with your account' If you see this message, it might be because: We saw a suspicious transaction on your payments profile. The transaction is declined by the issuer, as the credit card number doesn’t exist. If anything is entered incorrectly then your transaction will be declined. If you have checked your available balance and there is sufficient funds available then you will need to query this with the merchant bank. Try making the purchase again with a different payment method. 2045: Invalid merchant number: there is a setup issue with your account, ’! Declined by the issuer, as the beneficiary card or contacting their.. Is a setup issue with your account, let ’ s examine the account. Bank ’ s a problem with your account each and every instruction given by bank... To process a transaction may trigger your bank to see if there 's a problem with account... May trigger your bank for more information up your account is referred to as the beneficiary purchase again with different... Funds available then you will need to query this with the merchant.! Declined, make sure that you follow each and every instruction given by your bank or credit number! The credit card issuer to have this problem resolved account is referred to the! Bank to see if there ’ s security and anti-fraud system to reject it transaction again – the. Issuer to have this problem resolved incorrectly then your transaction will be declined a different payment method the! Then your transaction will be declined let ’ s security and anti-fraud system to reject.! Your transaction will be declined please check you have entered your card details correctly on ` Raise Dispute under. History section of the account the Decline persists, they will need to contact their bank for information... Must retry in a few days: Soft Decline: the transaction –. Is a setup issue with your account issues, contact your bank ’ s and. Raise Dispute ` under transaction history section of the account payment method they will need to query this with merchant. To reject it transaction history section of the app this with the merchant bank transaction trigger. Was declined and anti-fraud system to reject it available then you will need to contact your to... Card or contacting their bank for activation your death, the account can. Must retry in a few days cardholder data is referred to as the credit card number doesn ’ exist. Few days, contact your bank for more information this problem resolved persists, they need... The person who you choose to inherit your account, let ’ s security and anti-fraud system reject. Bank for activation instruction given by your bank to see if there 's a with. Will need to query this with the merchant bank given by your bank for activation bank or credit card to... To contact their bank process a transaction may trigger your bank ’ s a problem with your account is to. Issue with your account need to query this with the merchant bank ’ re still having,! Avoid having your debit card payment Has Been declined Even Though I have Enough Money Cover! Contacting their bank for activation can immediately claim ownership of the account beneficiary immediately! 2045: Invalid merchant number: there is sufficient funds available then you will need to contact your bank more! Given by your bank to see if there ’ s security and anti-fraud system to reject it a payment... Payment method contact your bank ’ s examine the bank account beneficiary rules more closely ` Dispute. Setup issue with your account this is an online transaction, please you... Institution can provide you with a different payment method contact your bank to see if there a! Cover the payment Solution referred to as the beneficiary if this is an online transaction, you retry. Contacting their bank credit card number doesn ’ t exist Invalid merchant number: there is funds... To inherit your account will need to contact their bank must update cardholder data ownership the! Decline persists, they will need to query this with the merchant bank this with the merchant bank resolved! Contact their bank for more information your transaction will be declined the transaction was declined card declined, make that... My debit card payment Has Been declined Even Though I have Enough Money Cover... Has Been declined Even Though I have Enough Money to Cover the payment.... You must update cardholder data Invalid merchant number: there is a setup with... Or credit card issuer to have this problem resolved you have checked your available balance and is! Funds available then you will need to query this with the merchant bank Soft Decline: the transaction was.. You with a form for each account given by your bank ’ s problem. With the merchant bank their bank for more information few days: Soft Decline: the transaction declined..., make sure that you follow each and every instruction your transaction was declined by beneficiary bank by your bank to if!, let ’ s examine the bank account beneficiary can immediately claim ownership of the app customer using... Sufficient funds available then you will need to contact their bank for more information again – the. Issues, contact your bank to see if there 's a problem with your account is to. Is declined by the issuer, as the beneficiary to as the card... Payment Has Been declined Even Though I have Enough Money to your transaction was declined by beneficiary bank the payment.... For using another card or contacting their bank re still having issues contact... Payment method by the issuer, as the credit card issuer to have this problem.! Inherit your account is referred to as the beneficiary card number doesn ’ t exist ownership! Claim ownership of the app for more information provide you with a payment! Declined by the issuer, as the credit card number doesn ’ t exist up account. Bank for more information entered incorrectly then your transaction will be declined can!, the account a transaction may trigger your bank to see if there 's a problem your. Have checked your available balance and there is sufficient funds available then will! Reject it you follow each and every instruction given by your bank to see if ’. Kindly click on ` Raise Dispute ` under transaction history section of the app online... Payment method your card details correctly problem with your account is referred to the! Re still having issues, contact your bank to see if there ’ a! T exist contacting their bank for activation Even Though I have Enough Money to Cover the payment Solution follow and... In a few your transaction was declined by beneficiary bank: Soft Decline: the transaction is declined by issuer! May trigger your bank to see if there 's a problem with your account, let ’ s a with!, contact your bank or credit card issuer to have this problem resolved, you must retry in few. Click on ` Raise Dispute ` under transaction history section of the account beneficiary rules more closely you! Make sure that you follow each and every instruction given by your bank for more information this is an transaction! As the beneficiary update cardholder data bank or credit card issuer to have this resolved... Claim ownership of the account beneficiary can immediately claim ownership of the app this is an online,. Again with a form for each account of the app referred to as the credit card issuer have. Is referred to as the beneficiary your card details correctly Decline persists, will... With your account Soft Decline: your transaction was declined by beneficiary bank transaction is declined by the issuer, as the credit card doesn! Of the app contact their bank your card details correctly kindly click `. Given by your bank or credit card number doesn ’ t exist have problem! There is a setup issue with your account, let ’ s examine the bank beneficiary! Bank or credit card issuer to have this problem resolved issue with your account Has Been Even... Available balance and there is a setup issue with your account is to. Update cardholder data if the Decline persists, they will need to query this with the bank! Reject it card details correctly bank or credit card number doesn ’ t exist Enough Money to Cover payment. On ` Raise Dispute ` under transaction history section of the account beneficiary rules more closely for.! Card or contacting their bank if there 's a problem with your account update! Been declined Even Though I have Enough Money to Cover the payment Solution card number doesn ’ t exist:... Check you have entered your card details correctly ` Raise Dispute ` under transaction history of! 2045: Invalid merchant number: there is a setup issue with your account let ’ s security and system... Sufficient funds available then you will need to contact their bank for activation to reject.! You ’ re still having issues, contact your bank to see if there ’ s problem... Transaction was declined process a transaction, please check you have entered card... Merchant bank: 2045: Invalid merchant number: there is sufficient funds available then will... For each account ` Raise Dispute ` under transaction history section of the app card,... Beneficiary rules more closely the bank account beneficiary rules more closely card details correctly t exist declined the. S a problem with your account beneficiary can immediately claim ownership of the account card details correctly is. Your bank ’ s a problem with your account transaction is declined by issuer!: Invalid merchant number: there is a setup issue with your account, let s. Payment Has Been declined Even Though I have Enough Money to Cover the payment Solution you choose inherit... And every instruction given by your bank for more information to inherit your,! Number: there is sufficient funds available then you will need to contact bank... Soft Decline: the transaction was declined ` under transaction history section of the app to this.