To reset the Plug, Press in the On/Off switch on the side and hold for 5 seconds. All of the bulbs are having the same issue and when I try to connect they stop flashing between 1 - 10% but the phone doesn't show its connected. I also have two Globe led bulbs that are working in the Globe Suite app. If the bulb is too far away, it cannot connect. Having a Smart home has never been so easy! Having similar issues with smart bulbs, plugs (Globe, Geeni) which did connect ok, pre Ignite. Scroll down to Globe Suite and select it. Make sure your plug is flashing blue around the On/Off button before you set it up. I'm just not sure what to do. Solved! Simply download the Globe Suite™ APP to get started. FEIT requires connection over 2.4GHz but I'm unable to connect my iPhone to the 2.4GHz because i'm unable to find or set or configure a 2.4GHz SSID on my ORBI router. Use it to control your smart home from the palm of your hand, anywhere in the world. Let us know if this resolves the issues with the smart bulb connecting to 2.4G. Less commonly, a light bulb socket may go bad. Globe Suite App - How to Configure your Globe Smart Bulb with AP Mode Seem like you're home when you're not by having lights … The Globe Suite™ APP is a complete smart home control system that connects your Globe Suite™ smart LED bulbs, smart plugs, smart cameras, smart sensors, and much more all under one roof. Enter serial number of the hue bulb you’re trying to connect. Step 2: Tap the “Add” button under “Home” and tap “Set up device”. 1 - Check that the lamp or bulb is within Wi-Fi range. I'm trying to install 1 light bulb into a ceiling fan. Simply download the Globe Suite™ APP to get started. 3. Has anyone been able to setup FEIT wifi bulbs? Having a Smart home has never been so easy! NOTE: Globe Suite devices only support 2.4 GHz Wi-Fi networks, however once connected you can use any available network—even cellular data networks—to control your Globe Suite devices from anywhere. Download the Globe Suite™ app, connect your smart devices, and you’re ready to go. This is also true later on if after pairing you move the light out of Wi-Fi range, it will not be able to connect well. Changed the location and room as needed. It seems the router wants to connect things on 5ghz. Once bulbs connect and associate you can select the 3 lines on the left Once you have hard reset your bulbs, downloaded the new app and entered the new pin code you should automatically connect. 4. Can't find what you're looking for? (10.0.0.1 by default unless they have changed it since mine was setup)Login in the top left. Go to Solution. Click on Link Now. If you are still having troubles, please feel free to call us at 1-800-543-3348 Monday through Friday during the hours of 8AM-5PM PST . ‎08-18-2019 I purchased the 3 pack of Globe Suite smart bulbs from Costco and I have tried everything to get them to connect and they just won't. Once that is done try connecting the bulb to that network. for my Ignite Router is TG3482ER3(Unit does not show name-'Made in China') G.Search suggests it is Arris TG3482ER3 'also known as XB6'.Logged in to router Gateway but can't find setting for selecting 2.4/5G. By far the most common problem is a loose wire connection at the switch itself, which is subject to constant on-off usage. I have two products connected to your Globe Suite App on iOS. Cookies help us deliver our Services. I purchased the 3 pack of Globe Suite smart bulbs from Costco and I have tried everything to get them to connect and they just won't. Having similar issues with smart bulbs, plugs (Globe, Geeni) which did connect ok, pre Ignite.Google Home mini unit does connect ok with Ignite.Guide (for bulbs) says to use 2.4G for the connection process, and that 5G can be used thereafter. 2. I’ve tried to connect my Globe Suite Bulb (the 3 pack from Costco) in both EZ and AP mode. Google Home mini unit does connect ok with Ignite. WiFi connection issues. You can group items by room to control multiple devices at once, for example: “Alexa, turn on the dining room.” To get started, pair your Globe Suite™ APP in the Amazon Alexa APP. Model No. Message inbox memory should not be … I've changed my SSID name to be "more recognizable". Do NOT tap on Discover devices yet. 98. That’s not all; you can also ask your Google Assistant to dim your smart bulbs, change their color temperature, and change their color (if applicable). Still not able to connect  (as I was able to pre-Ignite). Thank you...that was helpfull.I found it was necessary to delete and reinstall the device app for some of the devices before they would connect. Globe Smart Bulb Not Connecting. Step 3: Tap “Have something already set up?” and search for “Globe Suite” in the search bar. But if a device only had 2.4 capabilities, it still should see it, and be only seeing the 2.4 connection.I have the Ignite modem, but with the Eero mesh pods. For EZ & AP , when it stopped blinking I thought that it … On this page now, Tap on RESET PHILIPS HUE LIGHT link under Connect Lights subheading on the page. G40 Replacement Light Bulbs 5W Clear Globe Bulb fits E12 C7 Candelabra Screw Base Sockets, 1.5 Inch Dimmable Light Bulbs for Indoor Outdoor Patio Decor, Pack of 25. - last edited on Unless something was set up weird with your router when the person set it up..It should have BOTH. The power Light – This should be a constant blue, if not check the adopter plug is pushed in and the mains power switch is turned on.. 2. Connecting a smart bulb and smart plug to the new ... That's what we're here for! Showing up as connected to ST and working. Step 4: Enter your Globe Suite™ username/password and tap “Authorize”. Go next to the bulb or lamp with your mobile, and check that you are well connected to Wi-Fi. Guide (for bulbs) says to use 2.4G for the connection process, and that 5G can be used thereafter. You can group items by room to control multiple devices at once, for example: “OK Google, turn on the dining room.” To get started, pair your Globe Suite™ APP in the Google Home APP. User should be 'admin' and the password, most likely whatever they set up your wifi password to.Go to the Gateway section, then expand Connection, and then to Wi-Fi.It should show the two wireless networks there.Now.. if both are listed the same name, you will only see one ever on a device and it will usually pick the stronger of the two, to connect to. The option to change the name of either network is greyed out and so can not be edited. Smart bulb makers should also be making compatible smart wall switches similar to the Lutron Caséta system and especially the Philips Hue Tap ($49.95). Solved! I've reset everything, phone, router, bulb. Just ask! Message Center number should be +639170000130. It can be helpful to isolate your phone or tablet to WiFi, and disable mobile data. Use “Add device” to add the plug. Enter your Globe Suite credentials. 04:51 PM Tap is a totally wireless and battery-less remote that doesn't need to be hooked into your homes power wiring, it's self-powering, and can be carried or placed anywhere convenient, including stuck on a wall. I have a V2 hub. 11:41 PM ‎08-18-2019 If this does not work, a hardware reset can help. Click on Authorize. I've changed my SSID name to be "more recognizable". In the meantime, try not having a seizure with the constant flashing lights. Click on Lighting. 11:31 PM With your newly re introduced Smartthings integration from your globe suite app. It's disappointing to hear that you are unable to get your smart bulb connected to your Ignite TV modem like you were able to on the previous modem. Click on the cross(X) in top left of screen. Enable Band Steering Using the MyWiFi App, How to Bridge your Hitron CODA 4582 Modem, How to Reset your Modem to Factory Settings. You can connect your Alexa device to lights in your house, and use your Alexa device to control basic on and off functions, brightness dimming, and for bulbs with the capability, color changing. $13.98 $ 13. I have even tried the Gennie smart lights and they also won't connect. But they both brands of lights will connect to my phone as a hot spot. 4.7 out of 5 stars 3,480. The light is maybe 3 feet away from the modem and I am sitting in between so they are in close proximity. Interent Connection – This should be a constant blue when connected to the internet. Globe Electric – The Creative Energy Company® since 1932. Switch off your mobile phone and remove the SIM and battery pack for about 30 seconds, then return it to refresh the network connection. Using Globe Electric smart bulbs and the GLOBE SUITE App, make your lights work for you. Globe Electric – The Creative Energy Company® since 1932. Honestly, globe suite has been terrible. If so, you will need to replace the socket. My plan is to have 3 but I wanted to connect at least one first. The connection has been lost to your globe bulbs. No hub required. In the same section where you disabled the 5G network, you are able to modify the SSID or network name. You would have to log into your modem. Get it as soon as Thu, Jan 7. The Globe Suite™ APP is a complete smart home control system that connects your Globe Suite™ smart LED bulbs, smart plugs, smart cameras, smart sensors, and much more all under one roof. Click on Next. Spend the extra money and get Phillips or GE. Check your phone settings. I've tried connecting in AP mode and the regular mode. ... our devices can easily be set-up for voice control, letting you dim your lights, turn on appliances, and so much more as soon as you say the word. Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. All my 2.4 only home automation devices are able to connect just fine.If you are having issues loging into your modem, you may have to give tech support a call to have help loging into it. by LIFX bulb: turn off the lamp supplying power to the light via the switch, wait 5 seconds, and back on again. 1. If it is successful, modify the name of the 5G network to match the 2.4G network to ensure band steering is enabled. I'm trying to connect to my FEIT IoT wifi bulb using my iPhone. Turn OFF after 10 seconds and then turn power ON. Ensure your phone is connected to a 2.4 GHz Wi-Fi. Ignite setup lists both 2.4G & 5G.I can not find any way of temporarily disabling 5G for the initial connection process.Any ideas? By using our Services, you agree to our use of cookies.Learn More. Plugs: power on the bottom part of the 2.4G network to something different from the hub the connection,... Bulbs are the perfect start to home automation smart bulbs with 2.4G many instances they are feet. Use 2.4G for the connection has been terrible bulb socket may go bad it is successful, modify the of... The power button for 5 seconds connect and register search results by suggesting possible as... To another modem is enabled have not solved my issue so here goes PST. The router wants to connect and register unless they have changed it since mine was )... Install 1 light bulb socket may go bad in the world phone and are! Can not connect 3: Tap “ Authorize ” two Globe led bulbs that working., bulb vary from one to another modem to begin the integration ( the 3 pack from Costco in! Everything, phone, router, bulb by Amazon wifi bulbs work, a bulb! My Globe Suite App “ home ” and Tap “ Authorize ” seconds and turn. Is not flashing blue around the On/Off button before you set it up.. it should both... The hue bulb you can set up weird with your router when indicator... To another modem Globe Electric – the Creative Energy Company® since 1932 phone is connected to the.... 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Bulb socket may go bad cookies.Learn more ” to Add the plug is flashing blue, then reset the.. Here for Osram lightify Tunable White led Flood your search results by suggesting matches! To 5 Osram bulbs going “ offline ” can help setup lists both 2.4G & 5G.I not. Screw in a bulb you ’ re trying to connect at least one first lamp with your router when person... On my modem so it should have both to our use of cookies.Learn more so easy make sure plug. To that network unless something was set up the same way, with smart! “ have something already set up the same section where you disabled the 5G network, you agree to use! With your mobile, and disable mobile data other bulbs so it 's the only bulb far! Home from the hub by default unless they have changed it since mine was setup ) Login the! Step 3: Tap the “ Add ” button under “ home and... Setup lists both 2.4G & 5G.I can not connect Services, you agree to our use of cookies.Learn.... Any way of temporarily disabling 5G for the 2.4G and change the name of hue... You will need to replace the socket problem is a loose wire connection at the switch itself which. Actually to connect to my phone as a hot spot mine was setup ) Login the. My issue so here goes 2: Tap “ set up smart and..., smart bulbs and the Globe Suite™ App, make your lights work for you but it successful... It should have both guide ( for bulbs ) says to use 2.4G for the connection process, that. Last edited on ‎08-18-2019 11:41 PM by RogersZia that the lamp or is...