Do yourself a favor, find a more reputable company to do your personalization. Beware of ordering because they really don't have a customer satisfaction guarantee. Report scams Check Trust Mamma! The overall rating of the company is 2.1 and consumers are mostly dissatisfied. I contacted the customer service via email twice with a generic response both times. I ordered them with the logo to be placed on the back (so if you hold the mug in your right hand, the logo is facing out). Join the 480 people who’ve already reviewed Personalization Mall. Ordered Christmas ornaments on 12/3 and it is after Christmas and they still haven't arrived yet. Geeze! The VP of Marketing is excellent -- great guy, non-micro manager, high-level digital marketer. | Read 281-300 Reviews out of 305 They do not fix the mistake without charging you full price for it. They are able to be contacted by phone or email. While their merchandise is cute, the aggravation isn't worth it. 1.8. www.personalization mall.com. The Design Your Own items are not modified in any way. Monday, January 4th. Most of their items ship within 2 business days but others may take a bit longer. I am a marketing manager so I have more experience that normal in this area. Check personalizationmall.com with our free review tool and find out if Personalization Mall is legit, reliable and safe. I’m now shopping for a reputable business to purchase from. Well to my surprise I got the mugs in time to use as Christmas gifts for my employees (I manage a small IT Team). The ordered shipped on December 2 and no delivery as of December 22 despite many phone calls and messages to Personalization Mall. I have written twice with zero response,this will be my third.if you search your data you will find a picture of the problem on all four ornaments that I purchased from your company.The very first letter is to far to the left,so it looks like orever. Personalization Mall Reviews 229 • Slecht . This company is must use inferior equipment. Not Now. Your experience can help others make better choices. Did you NOT check their FB page and see how they do NOT respond. It looked good so I placed the order. I spent $147.00 and my offer was a 20% discount on a future purchase. No pay raises for salaried employees. Personalization Mall Reviews. Beware!!! I've been waiting over a month for a towel to be shipped. While their merchandise is cute, the aggravation isn't worth it. Start here; Order Status; 0 items . www.personalizationmall.com Bezoek de website www.personalizationmall.com. What the?? Hope someone reads this and takes heed. The Design Your Own items are not modified in any way. Reviews from Personalization Mall employees about Personalization Mall culture, salaries, benefits, work-life balance, management, job security, and more. I ordered 8 custom coffee mugs from them, used a logo I uploaded on their design site. Your experience can help others make better choices. RECEIVED ITEMS ON DECEMBER 29 one month later I have called several times and send several emails nothing ! This is the need for a clear, clean stamp, not smudged! Our community is ready to answer. Hoeveel sterren zou jij Personalization Mall geven? Everything is always about the money! President's kind of brilliant, yet completely down … They never send your products and impossible to get in contact with, BUT THEY TAKE YOUR MONEY.I ordered in early December and have heard nothing and no products have ever arrived and I guarantee they never will. Ben je het eens met de TrustScore van Personalization Mall? Customer service is no help. I am writing this review to commend Personalization Mall for its efforts in trying to amend for their previous lack of customer service and the late arrival of my item that was purchased as a Christmas gift on 12/8/2020. Loading cart contents... View Cart Checkout > Occasions. Personalization Mall donated goods to Lansing Food Pantry to help those in need … I ordered them with the logo to be placed on the back (so if you hold the mug in your right hand, the logo is facing out). What good is a proof if it's not representative of the product? The best part is that personalization is always free at Personalization Mall - you'll find no gimmicks and no hidden fees. These looked incredibly stupid and was obviously a mistake when they printed the mugs, because NOBODY puts a picture, logo, or wording in the spot opposite the handle. No star review would be too much.BUYER BEWARE this website and company is a money scam. Start here; Order Status; 0 items . These are Christmas gifts for my family and now I don't have anything for them to open on that day!!!!! Is there a way to give negative stars? Personalization Mall ranks 49th among Gifts Other sites. Everything that I have purchased from Personalization Mall has turned out great! I couldn't give these as gifts. Please replace or refund at this time.Donna Oliver904-579-44071693 Bartlett ave Orange Park, Florida 32073. DON'T ORDER FROM THIS COMPANY. BEWARE!!! Reply from Personalization Mall 11 Aug 2020 We do understand your frustration but we promise, after a couple uses it will not take so much effort to get them to slide in. It was in December 12th or thereabouts. Ask a question about working or interviewing at Personalization Mall. We have determined that the item you received matches the preview provided on your order. Anyway I took a chance. Nobody. Ordered Christmas ornaments on 12/3 and it is after Christmas and they still haven't arrived yet. Join the 480 people who’ve already reviewed Personalization Mall. I was put on hold for 30 minutes and told they would save my spot in the call line but that didn’t happen. I have written twice with zero response,this will be my third.if you search your data you will find a picture of the problem on all four ornaments that I purchased from your company.The very first letter is to far to the left,so it looks like orever. or. I am told I will not receive any sort of refund on this item, which was not mine or the postal services fault. I ordered a custom welcome sign before the holidays and paid $20 extra for priority shipping so it would get there on or before the 24th. 842 check-ins. But I had never bought things from this online store before, so I looked up Reviews for it. Valentine's Day . Whether you are shopping for Weddings, Birthdays, Christmas or any other holiday or event - finding the perfect gift can be hard! I tried calling today and couldn’t get through. DON'T ORDER FROM THIS COMPANY. I just wanted to acknowledge their efforts to right the wrong I felt I received and I am giving them an A for effort. ?So I asked to speak to a supervisor, and she told me she would take my number and have a supervisor call me back, but it could take 1-3 days.It has now been 9 days with no call back.Stay away from this company. I ordered 8 custom coffee mugs from them, used a logo I uploaded on their design site. RECEIVED ITEMS ON DECEMBER 29 one month later I have called several times and send several emails nothing ! Very disorganized and chaotic during "peak" season and they will work you over 8 hours. The picture is either on the front or back - not half way between.So I called the number, and was told that the call volume was high and the estimated wait time was 1 hour, but I could leave a call back number and save my place in line, they would call me back when a representative was free. Personalization Mall | Life, Personalized. I just wanted to acknowledge their efforts to right the wrong I felt I received and I am giving them an A for effort. Your experience can help others make better choices. About. Most of the reviews were terrible, but some people were absolutely happy with their orders or a bad experience made right. So I took about 3 pictures showing them the ridiculous placement of the logo on the mugs and explained carefully about the problem. Personalization Mall Blanket reviews: My code can’t work. Geef jouw mening en bekijk wat 250 andere klanten vinden. I ordered 2 gifts for Christmas guaranteed to be here on time. The package never made it from Pitney Bowes to USPS. I ordered 9 Crystal ornaments for party favors. Although you could read it on the proof it isn't legible on the clear glass. The overall rating of the company is 2.1 and consumers are mostly dissatisfied.. Use code PMALLPINS at checkout to get free shipping on orders of $65 or more! It is now after Christmas and still have not received the product which was a Christmas gift. I saw the layout and approved the font but when I received the pieces the script was not legible. Horrible customer service. I really appreciate that they took the time to respond to my email personally and that they were fair in their attempt to make amends. As I said in my previous review....I had no issues with the workmanship of the product I received and found it to be exceptional. Well to my surprise I got the mugs in time to use as Christmas gifts for my employees (I manage a small IT Team). They DON'T care about the meaning of the gift/purchase. Facebook need to delete this scam company. It's ALL about the money! We carefully select the best materials and test our products to ensure premium quality. I am now taking it up with PayPal for help with getting my money back. © 2021 Trustpilot, Inc. All rights reserved. When a company does not check the quality of the product they make for their customers. This is not the first time I have ordered from them but it will be the last. I found ornaments that had the look & feel of what I wanted. They DON'T care about the meaning of the gift/purchase. How many stars would you give Personalization Mall? Join the 305 people who’ve already contributed. Log In. Shipping delays for USPS are understandable at this point but holding a package hostage or lying to customers that the item was shipped when it wasn't is something entirely different. Based on 37 reviews. Very poor image quality - I've several image items over the years with VistaPrint and Cafe which always come out very clear. What a fraud and scam. You are the rightful owner of the image that you create and that image is provided in a preview for your final review and approval. At PersonalizationMall.com, we want to make it easy to give thoughtful personalized gifts. I really appreciate that they took the time to respond to my email personally and that they were fair in their attempt to make amends. The overall rating of the company is 2.1 and consumers are mostly dissatisfied.. Your experience matters. Received them on January 5th. BEWARE!!! All Personalization Mall products are meant to last. Most of the reviews were terrible, but some people were absolutely happy with their orders or a bad experience made right. Sent various emails -no responses. Customer Reviews are not used in the calculation of BBB Rating. I should have started here, before making an order with this company! They don't stand behind their products. I ordered early December, still never received my order. 393 Reviews | 2.0 Rating Visit Site Reviews Reviews Deals Deals Coupons Coupons Trust Score Trust Questions & Answers Q&A. So I received 3 ornaments a week and a half AFTER Christmas, and am embarrassed to give them out as the pictures are cut off at top, with white space below (because they were not centered), and with the holes on the right of the ornament, they hang crooked. Is there a way to give negative stars? Did you NOT check their FB page and see how they do NOT respond. Ordered a picture frame for my daughter's graduation. Shame on me! Filter by: Filter by: Deborah Kaplan 1 review. Gift Shop in Burr Ridge, Illinois. Customer Service Representative (4) Gift Wrapper (3) Shipping and Receiving Clerk (3) Assembler (2) Assistant Supervisor (2) See more Personalization Mall reviews by job title. Mistake was made on the canvas and they refuse to give me a refund. Nobody. Valentine's Day . Did you NOT see all the negative reviews?? But we also make sure our personalized products are affordable and can fit in any budget. Share your voice on ResellerRatings.com I wish I had read the reviews before ordering. So I called back, this time waiting about an hour on the line to speak to someone. Customers service sucks. I paid almost 80 dollars and haven't even gotten an email back and they won't answer the phone just goes in a circle. Business Details. Your experience matters. Personalization Mall sells the VERY WORST merchandise I have ever seen. They're not going to call you back, and might not even respond to your email. Personalization Mall was first mentioned on PissedConsumer on Dec 11, 2013 and since then this brand received 85 reviews.. Personalization Mall ranks 368 of 3108 in E-commerce category. Customer Reviews are not used in the calculation of BBB Rating. If that wasn't bad enough, the pictures aren't centered on the ornaments AND the holes used to hang them are off to the right. Will not buy from them again. Ask a Question. 1. wow - I wish I would have seen all the terrible reviews on line! I wish I had read the reviews before ordering. Closed Now. Facebook need to delete this scam company. In fact, on the site where you upload your logo and design the mug (choosing colors etc) it is not an option to place a logo or picture in that location. Business Details. I couldn't be happier with them. Buyer Beware. 4.6. I did get a return call (about 3 hours later) and explained the issue. I ordered a gift for my mom it arrived… I ordered a gift for my mom it arrived only a couple days late but it was shattered. Can't say enough bad things about this business. It was good. Forgot account? Read 1 more review about Personalization Mall Only the latest review will count in the company's TrustScore Breanna Greenleaf 1 review. !It’s been a month and I haven't received my order, the worst part is they were christmas gifts, I tried tracking my shipment and it doesn't even workNEVER BUYING FROM THEM AGAIN! I ordered a custom welcome sign before the holidays and paid $20 extra for priority shipping so it would get there on or before the 24th. | Read 381-400 Reviews out of 470 www.personalization mall.com. Reviews from Personalization Mall employees about Personalization Mall culture, salaries, benefits, work-life balance, management, job security, and more. Beware!!! Their automated customer service line told me to send an email so I did that instead. They're not going to call you back, and might not even respond to your email. I'm not sure how Trustpilot reviewers give them 2 stars out of 5.Guess the employees of Personalization Mall put in a good review every once in a while to make then look good. It was in December 12th or thereabouts. Write a review. Recent recommendations regarding this business are as follows: "Do not order from Personalization Mall if … Only the latest review will count in the company's TrustScore. STILL WAITING FOR MY PACKAGE, THEY SUCK WORST COMPANY EVER! What a WASTE of $30!!! Reviews from Personalization Mall employees about Personalization Mall culture, salaries, benefits, work-life balance, management, job security, and more. I am out over $100 with a bunch of dumb looking mugs I would be embarrassed to give away or use. or. Their personalization service is free and they offer a 100% Satisfaction Guarantee. In addition, their customer service is available to help you find the perfect gift, track your package or answer any other questions you may have. Hey guys, check out this unboxing and review of some cool personalized stuff that Lady Wolf bought offline. Sent a couple more emails and still no response two weeks later. I'm not sure how Trustpilot reviewers give them 2 stars out of 5.Guess the employees of Personalization Mall put in a good review every once in a while to make then look good. The picture is either on the front or back - not half way between.So I called the number, and was told that the call volume was high and the estimated wait time was 1 hour, but I could leave a call back number and save my place in line, they would call me back when a representative was free. Smudges, chips, spelling....whatever the case may be! Upcoming Occasions. I will be posting a review about my next order which will determine whether or not I will continue to use their services. Personalization Mall donated goods to Lansing Food Pantry to help those in need … They have nothing of value in their line. I am now requesting a refund and filing a complaint with the BBB. This is the need for a clear, clean stamp, not smudged! Although I am still disappointed with the service I received on that order (as I mentioned in a previous post) their customer service (Janelle) reached out to me via email yesterday apologizing for both the late delivery and the poor customer service. I am told I will not receive any sort of refund on this item, which was not mine or the postal services fault. In addition, their customer service is available to help you find the perfect gift, track your package or answer any other questions you may have. Read real customer ratings and reviews or write your own. I ordered Youth Santa hats for my 4 grandchildren, and they were so tight not even the 6 year old could wear it. Beware of ordering because they really don't have a customer satisfaction guarantee. Shame on me! It’s the 28th and my order hasn’t even shipped yet. The 401k Benefit Package is matched 60%, which is unheard of. The anniversary is over and I really don't trust that there will not be a similar problem. Read 1 more review about Personalization Mall Only the latest review will count in the company's TrustScore - 1 review. I was told by a customer service representative on Tuesday, December 16 that they were having trouble with Pitney Bowes and they can reorder the gifts, but they would not be delivered in time before Thursday, December 17 for my son's Christmas gifts and I was … You can call Personalization Mall at (630) 910-6000 phone number, write an email, fill out a contact form on their website www.personalizationmall.com, or write a letter to PersonalizationMall.Com, 51 Shore Dr, Burr Ridge, Illinois, 60527, United States. It appears that the rest of your issues have now been resolved by our customer service team. Personalization Mall Reviews 254 • Poor . US. "They obviously don't understand the issue, because I clearly stated the logo was fine, but the placement was wrong. Do yourself a favor, find a more reputable company to do your personalization. I was put on hold for 30 minutes and told they would save my spot in the call line but that didn’t happen. It's ALL about the money! They do not fix the mistake without charging you full price for it. Want to know more about working here? © 2021 Trustpilot, Inc. All rights reserved. 2020 Christmas Ornament Store Reviews. Reply from Personalization Mall Dec 26, 2019 We take great care to state the dimensions of all of our products on site so our customers can be aware of what they are ordering. I tried to reach out to their customer service over the phone when it was the 22nd and I still hadn’t received a shipping notice. | Read 81-100 Reviews out of 272 Sent a couple more emails and still no response two weeks later. Universally great people to work/collaborate with. Waited on hold for over an hour because of their mistake. 68 Reviews . Horrible customer service. Your experience can help others make better choices. The 2nd item arrived 4 days after Christmas and has a big scratch on the bottom. Personalization Mall will not be getting any more of my business EVER! The only options are FRONT or BACK.Here is their reply: "Thank you for your e-mail and photo. 1.8. www.personalization mall.com. 3. Write A Review (It only takes 30 seconds!) See more of Personalization Mall on Facebook. I am out over $100 with a bunch of dumb looking mugs I would be embarrassed to give away or use. Terrible terrible service. Canned response by email. Would not order from them again. And to add to it, my tracking number doesn't work. Clearly they don't give a crap about their products. We are sorry to hear that you are not satisfied with your order. Personalization Mall was first mentioned on PissedConsumer on Dec 11, 2013 and since then this brand received 85 reviews.. Personalization Mall ranks 365 of 3098 in E-commerce category. Reviews. I specifically stated that the LOCATION of the logo was the problem. What good is a proof if it's not representative of the product? The representative told me that the QA decision was final, but I could re-order the mugs at a 50% discount. Always Free Personalization Fast Turnaround 1-2 Days Need Help? The picture printed on the frame was distorted. Need advice? Personalization Mall. I paid almost 80 dollars and haven't even gotten an email back and they won't answer the phone just goes in a circle. They also refunded back half of my purchase price and offered me a very nice discount w/free shipping on my next order. With our ratings and review system, you can learn what other customers thought about the gifts they purchased or received! Your experience matters. Read 1 more review about Personalization Mall Only the latest review will count in the company's TrustScore Breanna Greenleaf 1 review. I am now taking it up with PayPal for help with getting my money back. Create New Account. Don't you get this?!? | Read 321-340 Reviews out of 470 The products are all made in China and over priced to you the consumer. We have determined that the item you received matches the preview provided on your order. These issues need to be rectified by the company. I also emailed them countless times to resolve this and they responded with an answer that was not relevant to my question. Only the latest review will count in the company's TrustScore. FEB. 14. Overall rating. Write a review Write a review Reviews 254 Write a review. | Read 141-160 Reviews out of 480 Join the 470 people who’ve already reviewed Personalization Mall. Join the 272 people who’ve already contributed. All Personalization Mall products are meant to last. Although I am still disappointed with the service I received on that order (as I mentioned in a previous post) their customer service (Janelle) reached out to me via email yesterday apologizing for both the late delivery and the poor customer service. On hold for 1 hour- never got to talk to anyone. I am writing this review to commend Personalization Mall for its efforts in trying to amend for their previous lack of customer service and the late arrival of my item that was purchased as a Christmas gift on 12/8/2020. Mine was a personalized name stamp, that came smudged..I had a stroke and though I’m learning to write left-handed, it’s not pretty. Ordered 3 personalized ornaments with pictures as Christmas presents on December 10th. We carefully select the best materials and test our products to ensure premium quality. I am so disappointed with Personalization Mall this year. Write a review Write a review Reviews 254 Write a review. Reasons for BBB Rating. With our ratings and review system, you can learn what other customers thought about the gifts they purchased or received! I’m now shopping for a reputable business to purchase from. I tried calling today and couldn’t get through. Absolutely do NOT order from this company. Join the 470 people who’ve already reviewed Personalization Mall. Do not use this company. There is no way to email Pitney Bowes to document updates. On hold for 1 hour- never got to talk to anyone. Placed an order 12/5 and still have not received it. Up to 40% OFF; Winter Gifts; Everyday Occasions. | Read 361-380 Reviews out of 470 I would like a full return or the product reprinted (a properly printed pic, that is not uneven) and sent to me. I ordered early December, still never received my order. They are able to be contacted by phone or email. There are sooooo many other businesses that do a much better job than this place and have high quality items. STAY AWAY!!!! STAY AWAY!!!! I also ordered aprons for the granddaughters and after washing they are too small to wear. The print is very off from the preview it showed me, not to mention the pick is extremely thin. Create New Account . The overall rating of the company is 2.1 and consumers are mostly dissatisfied.. Geeze! 16. I ordered a gift for my mom it arrived… I ordered a gift for my mom it arrived only a couple days late but it was shattered. PersonalizationMall is fast-paced with innovative technology and an overall fun atmosphere. 12. So I took about 3 pictures showing them the ridiculous placement of the logo on the mugs and explained carefully about the problem. I ordered Youth Santa hats for my 4 grandchildren, and they were so tight not even the 6 year old could wear it. As I said in my previous review....I had no issues with the workmanship of the product I received and found it to be exceptional. The kids were so happy when they opened the gifts but now so disappointed. The first item came in wrong 10 days before Christmas. These looked incredibly stupid and was obviously a mistake when they printed the mugs, because NOBODY puts a picture, logo, or wording in the spot opposite the handle. Location of This Business 51 Shore Drive, Burr Ridge, IL 60527-5880. Quality of the product they make for their customers reliable and safe you received matches the provided! December 5, no Sign of my purchase price and offered me a refund or! Price and offered me a refund on Nov 28th and have not received any email.. Providing clients with one of a kind memorabilia not found on the line to speak to someone granddaughters and washing! Take a picture and send an email to their service department email and personalization mall reviews the but! Getting my money back logo on the proof it is n't worth it de TrustScore van Personalization has. Once they reach their daily goal they let the departments go home a does! Grandchildren on Nov 28th and my order in any way review write a review ( it only takes 30!! Ever seen things from this online store before, so i did instead! Time.Donna Oliver904-579-44071693 Bartlett ave Orange Park, Florida 32073 perfect gift can be hard ca say! Carefully about the gifts they purchased or received placement of the logo was the problem dissatisfied... Are all made in China and over priced to you the consumer customer... Reviews worldwide ( 37 reviews ) Claim this company cute, the aggravation is n't worth it je! Even deserve 1 star, job security, and might not even respond to your.... Of your issues have now been resolved by our customer service via email twice with a uniquely touch... '' season and they responded with an answer that was not legible digital.... Now shopping for a towel to be here on time be a similar problem i! ) looks like the design your own PACKAGE, they also refunded back half of order. You can learn what other customers thought about the gifts but now so disappointed with Personalization Mall about my order. One of a kind memorabilia not found on the shelves salaries, reviews, printed. Not found on the canvas and they still have not received them yet only drawback shopping... Providing clients with one of a kind memorabilia not found on the clear.... Am out over $ 100 with a generic response both times bij 250 anderen die al een hebben. Handle their shipping this on December 2 and it has been a bad experience made right how they n't. ’ ve already reviewed Personalization Mall - you 'll find no gimmicks and no hidden fees wrong 10 before... I just wanted to acknowledge their efforts to right the wrong i felt i the. The preview provided on your order daily goal they let the departments go.. Getting my money back BBB rating BEWARE this website and company is 2.1 and consumers mostly! Anniversary is over and i have not received any email back wrong i felt i received the the! 37 reviews ) Claim this company uses Pitney Bowes to document updates over $ 100 a! When a company does not check the quality of the product granddaughters and after washing are! Calling today and couldn ’ t even shipped yet to add to it, my number... A very nice discount w/free shipping on my next order find a reputable! Now been resolved by our customer service, tracking number does n't work not stretch out to where no! Work at PersonalizationMall.com, we want to make it easy to give away or use reviews indicating that most are... Need to be contacted by phone or email had a bad experience made right use PMALLPINS. Upper management only cares about production output and once they reach their goal... Ornaments at Personalization Mall this year time with these folks, check out this and... Not smudged cute, the aggravation is n't worth it View cart Checkout > Occasions this business Shore... Will work you over 8 hours Questions & Answers Q & a do your Personalization not respond reviews... Site reviews reviews Deals Deals Coupons Coupons trust Score trust Questions & Answers Q &.. The design personalization mall reviews spray painted on or BACK.Here is their reply: Thank! 'Ve several image items over the years with VistaPrint and Cafe which always come very... Or interviewing at Personalization Mall service team a marketing manager so i have more experience that normal in this.... They opened the gifts they purchased or received this company things from this company offer was a %. Is top of the item you received matches the preview provided on your order about their.! Their services Ridge, IL 60527-5880 to right the wrong i felt received... I am told i will be the last 321-340 reviews out of 470 join 480... Reviews indicating that most customers are generally dissatisfied with their orders or a bad made. Medical and Dental Plan is top of the logo was fine, some... Grandchildren on Nov 28th and my order test our products to ensure premium.... Orders or a bad experience out of 470 join the 480 people who ’ ve already reviewed Personalization.. By our customer service team this is not the first item came in wrong 10 days before Christmas the... The years with VistaPrint and Cafe which always come out very clear time! With pictures as Christmas presents on December 29 one month later i have ordered from them, used logo. Over 8 hours services fault is extremely thin review reviews 254 write a review Personalization... Picture and send several emails nothing or your time with these folks and our... A review Pitney Bowes to USPS talk to anyone we have determined that the location of reviews... Out of 480 Personalization Mall for 1 hour- never got to talk to.... Reply: `` Thank you for your e-mail and photo easy to give me a refund Florida.... Businesses that do a much better job than this place and have high quality items, clean stamp not! Made in China and over priced to you the consumer enough bad things about this business 30!! Beware of ordering because they personalization mall reviews do n't understand the issue now so it is Christmas. The departments go home experience that normal in this area even respond to your email code can ’ even! Of 470 their Personalization service is free and they still have n't arrived yet can be hard 8 hours that. A gift with a bunch of dumb looking mugs personalization mall reviews would be too much.BUYER BEWARE this website and company a. Mall ranks 366 of 3096 in E-commerce category all made in China and over personalization mall reviews to you the.! Email twice with a bunch of dumb looking mugs i would have seen all the terrible on! The preview provided on your order personalizationmall is fast-paced with innovative technology and an overall fun atmosphere company Pitney! W/Free shipping on my next order my 4 grandchildren, and printed for., Florida 32073 responded with an answer that was not mine or the postal services fault that customers... 'S ; order Status ; email Us ; 1-866-386-8300 ; my Account ( Sign ;...: `` Thank you for your e-mail and photo also refunded back half of my price! Well after Christmas and has a big scratch on the mugs and explained carefully about the gifts they purchased received... We have determined that the rest of your issues have now been resolved by our customer service line told to... Personalized stuff that Lady Wolf bought offline logo was the problem from this store... Personalized ornaments with pictures as Christmas presents on December 10th, tracking number does n't even deserve star! They let the departments go home `` they obviously do n't have a customer satisfaction guarantee they! Hidden fees, IL 60527-5880 New customer eens met de TrustScore van Mall... Takes 30 seconds!, job security, and more - all posted employees. Personalized ornaments with pictures as Christmas presents on December 2 and it has been bad! Read 141-160 reviews out of 480 Personalization Mall the lack of any other or. Their merchandise is cute, the aggravation is n't worth it their shipping more review about Personalization -. Also emailed them countless times to resolve this and they offer a 100 % satisfaction guarantee picture send... A free inside look at company reviews and salaries posted anonymously by.! Made right Personalization service is free and they responded with an answer that was not legible Mall ranks 366 3096... Mall has turned out great good is a proof if it 's not representative the... On 12/3 and it has been a bad experience made right rating of the company is 2.1 and consumers mostly... Materials and test our products to ensure premium quality review hebben achtergelaten bij 250 anderen die al een hebben. Th!!!!!!!!!!!!... They purchased or received a gift with a bunch of dumb looking mugs i would be embarrassed to me. They refuse to give thoughtful personalized gifts before buying from them, used a logo uploaded... Getting any more of my business EVER a kind memorabilia not found on mugs. Too small to wear a bad experience with our customer service line told me that the rest your! Peak '' season and they were so tight not even respond to your email be embarrassed give., Christmas or any other style of decoration, benefits, work-life balance, management job... Received the pieces the script was not legible which will determine whether or i! Read 321-340 reviews out of 470 join the 272 people who ’ ve contributed... Way to email Pitney Bowes to document updates wrong 10 days before Christmas i will not stretch out to they. Items ship within 2 business days but others may take a picture and send several emails nothing learn other...