Once you have done so, Alexa should be able to discover Hue. Amazon echo plus. The Alexa app's screen displays "Device is unresponsive"? The Alexa app discovers my other items I.E. Hello. If the value is still '0' then it makes another request to set the brightness, which doesnt work properly and then reports "That value is out or range for device ____" The report state directive was implemented that updated the state of device (On/Off) and the health status (connectivity) but this problem still persist. Oddly, on my Alexa show, it will show the device I tried to control, with a slider and if I touch the Show, move the slider (all my light zwave’s are dimmable) it works. Alexa echo dot is working fine but from alexa app side facing this issue of "device is unresponsive". It’s all back now; the ISY functionality and my portal account is active. Disconnect your smart home device using the Disable option for your device in the Alexa app. David Sanders III. June 26th, 2019 Reply. Alexa will not discover new devices and all Hue Emulated devices currently in Alexa say “Device is unresponsive” If I go … Disable and re-enable the skill for your smart home device in the Alexa app. Sometimes the color light your Echo speaker is shining can be a clue as to what might have gone wrong. Many-times, users discover that their Alexa Device is Unresponsive or the Echo has lost the connectivity. Philips Hue is known for its flexibility, letting you light your home how you like. Within HS3, they all work fine. Current TASMOTA version 6.2.1.19 has issue with "Hue Bridge" emulation - it caused Alexa say "Device is unresponsive". Hi- thanks, but yes, I did run through those steps. How to disable smart home devices for Alexa. Unresponsive Devices could be caused by a misconfiguration, a physical issue, or a combination of the two. Mixweaver October 19, 2018, 9:12pm #16. I'm getting the same intermittent "Server is unresponsive" with my Hue items that are connected directly to Alexa so the issue doesn't appear to be related just to Hubitat. I have set up the bridge and paired it with my Alexa app. Alexa Devices no longer linked to Wyze Skill. I have flash it back to version 6.2.1.18 -> it is working well. Dear user, we are sorry for your inconvenience. Fix/Replace Unresponsive Lights; An unresponsive light may also be a reason for the Hue to not function as it should. Starting a day or so ago, all three plugs fail to be controlled by Alexa, it just says "Sorry somethings wrong..." for all three, says to disabl Once disabled, tap on Enable to Use for the Wyze skill. Same here. To check whether you have an unresponsive light or not, open the companion app. See if restarting your Echo solves the problem of Alexa not responding. If your hue bulb is already paired with a different echo device or hue bridge and you want to pair it again with desired echo device. Is your Alexa Not Working? I have three HS 105 plugs right now and have never had an issue controlling them with Alexa. This is very frustrating, how can I fix this. For these occasions, it's super simple to just disable a smart home device from within the Alexa app. Download and install any software updates available for your devices. Rediscovery works fine except now the device is no longer a Light - even though it’s shown as Hue Hub from Philips. Harmony hub, Ring and Yamaha Multicast. If this message appears, it means the device status currently saved on the server is offline. Hue Home Lighting. Alexa is Unresponsive. I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to get Alexa to ‘forget’ from the full web UI, not the phone app). Navigate to your lights and check whether any one of the lights is unresponsive. Maybe Alexa is having issue with voice processing. Tap on Disable. Check the Wi-Fi connection. Set up your Amazon Alexa with Philips Hue your way: Bluetooth or with a Hue Bridge. Just got my first smart light which works with Phillips Hue. Download and install any software updates available for your devices. Tap on the three lines in the upper left-hand corner. Devices & Integrations. and have sniffed the network traffic between HA and Alexa to try and work out what is going on. A simple restart often solves a host of mysterious tech problems. Alexa might seem to be unresponsive because your Echo is too far away from the router. Alexa skill is unresponsive. Aunt Alexa still not talking to Uncle Wyze . All devices going offline [Updated 02-13-20] Data leak 12-26-2019. To attempt to solve the problem, I deleted the device and rediscovered it. So you may have 5 "devices" they show up something like this: bathroom offline bathroom dimmed bathroom bright Bathroom spring blossom scene Bathroom bedtime scene Because I have 5 entries that say bathroom alexa has no idea what im talking about when i ask her to turn the bathroom on or off. Disable and re-enable the skill for your smart home device in the Alexa app. I am regularly experiencing "Device is unresponsive" messages in the Alexa App but only with devices paired to the HE Hub. Tap on Skills & Games. My HUE Emulation completely stopped working yesterday for absolutely no reason that I can fathom. I've been doing some digging in to this. If your Alexa speaker still isn't working after a power down, you'll want to do a factory reset. Wait, here are the Best Solutions For The Trouble Alexa is Unresponsive.Soon, your Alexa will respond to you. The issue appears to be with alexa 'checking' the bri: value after turning on the light. The hue bridge stores a really long name for each scene based on room. Through a series of ridiculous and unfortunate events, I lost use of my ISY994i for a bit and in the process removed it from the UD Portal. Anyone else having problems with all devices in the Alexa app becoming unresponsive. I also had the respose from Alexa App “Device is not working correctly” just after Echo did an update. There are occasions where you might not necessarily want to remove devices from your Alexa setup, rather stop your digital assistant trying to control them. All other devices (non hue light, plus a few sockets) work perfectly. (Which I control via openhab hue emulation locally since I’m a little bit paranoid). 9 comments. report. After breach, cannot connect bulbs back to Alexa. It is recommended that you switch your phone's network to 4G and enter the device's app (non-Alexa app) to view the device's status. (This is more common issue. yankacy (jay yankacy) September 19, 2018, 10:04pm #1. Echo is connected to the wifi perfectly fine and works lovely. (Restructered everything just 12h before) After this I managed to get at least an TP-Link HS110 back while other devices stopped working. June 26th, 2019 Reply. Then, re-enable your smart home device again. Alexa won’t turn on/off the light so I checked the app and it says “Device is unresponsive” Did I miss a step? Tap on Wyze and then Disable Skill. It's not finding any lights in discover devices and ive also done the "reset philips hue light" bit too. Restart your Alexa device and your smart home device. Just like the other wireless devices, Amazon Alexa also have connectivity issues. 100% Upvoted. gneilson December 28, 2019, 3:40pm #2. share. My lights through out my house work through the hue app, but are unresponsive through Alexa. Unresponsive Devices can cause a lot of unnecessary traffic on an Operational Technology network, but it can be difficult to pinpoint exactly what’s causing the problem. Then, re-enable your smart home device again. According to the sales, I dont need a hue hub as echo plus has it built in. It also cannot control in Alexa App. I would take advantage of the sale price and order another Hubitat hub personally. Wyze outlet and wyze bulb don't work in Alexa. save. Restart the Alexa-enabled device. If it just appears to be unresponsive, your first call should always be to turn the power off. + hue bulb. wont connect. However that doesn’t explain why the alexa app shows “device is unresponsive”. On our 10-Minute Webinar, we dug into top tips for finding and fixing Unresponsive Devices. Restart your Alexa device and your smart home device. Disconnect your smart home device using the Disable option for your device in the Alexa app. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. I just cant get it to connect to the hue bulb. If your philips hue bulb is not being discovered by alexa devices. Say ‘Alexa discover devices’ and let it update, this should then work. This thread is archived. Alexa app says “Device is unresponsive” Question. Tap on Your Skills. Or just try it and see if it's a problem. Facing Alexa Device Offline, Echo Dot Offline, Echo Offline, Alexa Device Is Unresponsive, Alexa Not Responding, etc? After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. hide. I tried disabling and deleting all devices. Have 6 lights, (3 plays and 3 hue color lights). Simply pull the power adapter out of the back, give it a few seconds, and then plug it back in. 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