I have sent three flowers deliveries thru serenata in the past 6 months and have been told by each recipient that they were lovely. This was not up to the standard I expect from Seranata.Very poor value for money. Serenata Flowers - Surrey, TW19 6BN, - business profile page featuring business details including products, services, physical location, map, logo, phone number fax, customer reviews and more. An awful experience. It’s the nicest feeling. Delighted with Serenata Flowers I have used this service several times and the recipients have always received the flowers on the day I requested and were delighted with them. All white, mostly buds and now a week later in full bloom ! Lovely flowers - mostly fresh. The flowers were to be delivered on a Saturday, she lives above a pub. Flowers were a gift so not seen personally, but as ever they were delivered on time with my message and the photo of the flowers looked as good as the photo when ordered on line. Can always be trusted to deliver order on time and as advertised, I have used Serenata flowers on January 2021. Check out what 171,089 people have written so far, and share your own experience. I guess cakes is not their speciality. So they sat there for some time before I could get them into water. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Serenata Flowers Customer Service. Do you agree with SerenataFlowers.com’s 4-star rating? July 14, 2015 by Ali 230 Comments. Thank you, These flowers which I sent to my daughter for her birthday were very disappointing both in the contents of the bouquet (very few flowers) and the quality of the flowers, most of which died quickly. I contacted Serenta flowers for a replacement with no joy. I ordered flowers to be delivered on the 2 January and they were not delivered until the 4 January. © 2021 Trustpilot A/S. I ordered a cake also, but it was below average. There are 3335 customers that Serenata Flowers, rating them as good. Beautiful. I love fresh flowers and always have them dotted in vases around the house. Dreadful customer service. I decided to send my friend flowers for her 30th Birthday. A few miserable flowers with lots of foliage passed its best. We are delighted to hear that you were happy with the service and the flowers received from Serenata Flowers. Could not ask for more, Absolutely shocking service and delivery, only delivered half of what I ordered and the flowers they delivered were terrible, the roses were dead! Was not expecting that! Very professional and reliable of course. Paid £39.99. I know covid and festivities may have impacted this time but it would have been nice to know.. I have told all of my friends not to use Serenata. Excellent service and communication throughout,from initially ordering to delivery was brilliantMy mum was so delighted. Offender: Serenata Flowers | Complaints, Reviews, Scam Reports. Do you agree with SerenataFlowers.com’s 4-star rating? I have told all of my friends not to use Serenata. | Read 67,001-67,020 Reviews out of 171,089 They arrived on day of her birthday. A few miserable flowers with lots of foliage passed its best. Thank you so much for your kind words, we appreciate you taking your time to leave this review. There are currently 47 customer review posted about Serenata Flowers. Excellent ! I have ordered many times from Serenata Flowers and have usually been very pleased with the service and the flowers themselves. Absolutely terrible and embarrassing. So they sat there for some time before I could get them into water. Easy to use website with lots to choose from, reasonable price, fantastic communications, speedy delivery and beautiful flowers both times! Damaged flowers when arrived, card and details not complete had to contact them to find out who had sent also customer service extremely poor would not recommend to use this company, Only the latest review will count in the company's TrustScore. Blooms, baskets, arrangements and gorgeous bouquets – we have been sending flowers in UK online since 2003. Delighted with the letter box, flowers were exactly as ordered, in fact better. Belgian Chocolate Review from Serenata Flowers. Spring is in the air and with Mother’s Day fast approaching it’s perfect timing for today’s Serenata Flowers review … Beautiful. Excellent service and very easy to order. ORDER FLOWERS ONLINE IN UK. It’s lovely to answer a knock on the door and to be presented with flowers. Both my mother in … Very well packed. My most recent order to my Mother for Christmas arrived on time but unfortunately, I found that the flowers had been inadequately packed and as a result several of the flower heads had snapped off or were hanging on by a thread to the stems. My friend was delighted with her bouquet. Absolutely terrible and embarrassing. Paid £39.99. Serenata Flowers Rubbish flower delivery site. Thank you, These flowers which I sent to my daughter for her birthday were very disappointing both in the contents of the bouquet (very few flowers) and the quality of the flowers, most of which died quickly. I have also recently received a bouquet of assorted coloured roses recently and it was beautiful arrangement. Delivery as describedMy mom loved them Thank you. Search for Florists near you on Yell. I am pretty furious to be honest after special occasion flowers were delivered 2.5 days AFTER a birthday, having been "out for delivery" three days in a row, they arrived dehydrated to a disappointed former birthday girl. Very professional and reliable of course. I love them. She told me her bouquet was fresh. I ordered flowers to be delivered on the 2 January and they were not delivered until the 4 January. Should you wish to discuss this further, our caring team are very much here for you. This was my 2nd time using this year and I was surprised and disappointed not to be notified that flowers were running 2 days late. At Serenata Flowers, an established British online florist, we are helping you turn everyday moments into memorable floral occasions full of joy and cheer thanks to fresh flowers. I have ordered many times from Serenata Flowers and have usually been very pleased with the service and the flowers themselves. Such a good price.Won't order from anywhere else! Damaged flowers when arrived, card and details not complete had to contact them to find out who had sent also customer service extremely poor would not recommend to use this company, Only the latest review will count in the company's TrustScore. Living away from close family, it's such a helpful thing to have a flower delivery service I know is really high quality, yet cheaper than the biggest brand. I definitely do not recommend these flowers. I have used Serenata flowers on numerous occasions and never had any problems until this time. What beautiful Flower’s On this Site.My Favourite are Nana’s Garden,which really do remind me of being a Little Girl,and everytime we visited Nan and Granddad they always had such a florilific garden,the smells were amazing,I try to recreate that memory now that I am a Nanny,and my little grandkids always want to ask questions and … “Avoid Serenata flowers ” Written on: 11/09/2020 by Ruby328 (1 review written) ***Take my advice and go somewhere else*** Special occasion flowers from Serenata flowers have finally arrived 2.5 days late, dehydrated, to a disappointed relative. I received a bouquet flowers just before Christmas from a friend cost £29.99 The bouquet was awful. They arrived fresh, well packaged and in beautiful condition. Nothing like the bouquet advertised. I wanted to send a friend some flowers recently and didn't hesitate to use Serenata Flowers based on my own experience as a recipient. Serenade serenata. Excellent service, easy to order. An awful experience. Was not expecting that! Serenata Flowers Review. Do not place an order with this florist it was £50 down the drain. DO NOT USE!!! All white, mostly buds and now a week later in full bloom ! Posted on March 12, 2014 by Abi. Well what can I say, a large box of Belgian chocolate from Serenata Flowers, was delivered just the other day and we were short of someone to try them out so I was volunteered, (there’s no justice) so I undertook the … I would not have paid anything for this selection. Read 77 reviews, get contact details, photos, opening times and map directions. Online the flowers looked beautiful, however upon delivery they were dead and the bouquet was half the size of the one advertised (false advertising if you ask me). - Online Shopping Directory - Shoppers Top. It is though good to hear the flowers were very nice, leading to the 4 star review. As it happened they were to be part of a birthday present. Read All Serenata Flowers Reviews Cathy Angell I have used Serenta twice now. Nothing like the bouquet advertised. © 2021 Trustpilot, Inc. All rights reserved. by ringing interphone. I had no notification about the delay and when I contacted customer services I was told that at this time of the year there could be a 48 hour delay. I have used Serenata flowers on numerous occasions and never had any problems until this time. The flowers I chose as a birthday gift… The flowers I chose as a birthday gift for my sister were exquisite and really well worth the money. I would not have paid anything for this selection. She was very pleased with them. Very well packed. The high street retailer offers a pretty straightforward floral delivery … Great all round thanks. Delivery as describedMy mom loved them Thank you. Miscellaneous K-LEE GOODALL 0. Consumers satisfied with Serenata most frequently mention next day, excellent service and good value. Serenata Flowers Review and Giveaway. DO NOT USE!!! I had no notification about the delay and when I contacted customer services I was told that at this time of the year there could be a 48 hour delay. 2nd time purchasing flowers, this time for my mum in lockdown. I definitely do not recommend these flowers. serenata flowers, review and giveaway, florist online. The flowers were beautiful and fresh, and delivered to my wife on our anniversary, as I was away on business trip. I know covid and festivities may have impacted this time but it would have been nice to know.. Best wishes, from everyone at SerenataFlowers.com. As I'm in the US and the recipient is in Scotland, I used to worry that floral deliveries made via the internet would not be what I expected nor delivered on time. Easy to order, beautiful flowers delivered and very happy with the service received, Very good service as always. The oasis that they were packed in was bone dry. Serenata Flowers has collected 5506 reviews with an average score of 3.54. Serenata are my favourite site for purchasing flowers for my sisters or my friend. Flowers were a gift so not seen personally, but as ever they were delivered on time with my message and the photo of the flowers looked as good as the photo when ordered on line. Such a good price.Won't order from anywhere else! The remaining flowers were fine and lasted well but it was a shame that the packaging did not protect some of them from their transportation. 2nd time purchasing flowers, this time for my mum in lockdown. by ringing interphone. Having heard and read some bad reviews about the poor flowers delivered, I was certainly dubious about ordered. Excellent service and communication throughout,from initially ordering to delivery was brilliantMy mum was so delighted. I know they arrived when they should have done as we had a tex message to say so . The remaining flowers were fine and lasted well but it was a shame that the packaging did not protect some of them from their transportation. She told me her bouquet was fresh. Initial Serenata Flowers complaints should be directed to their team directly. Overview Serenata has a consumer rating of 3.86 stars from 2,460 reviews indicating that most customers are generally satisfied with their purchases. Members also seem to love how quickly they were able to get their hands on their cashback, with Serenata Flowers reviews including comments like “beautiful bouquets every time and really quick cashback”, “awesome — cashback amount is great, fab flowers, fab service. Friend adored her flowers — they were as described as in picture”. All rights reserved. Colours and condition of flowers were very good. Do not place an order with this florist it was £50 down the drain. You cannot ring and all you get is automated messages. You can find contact details for Serenata Flowers above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … Dreadful customer service. On average, they received a star-grading of 4/10, with 21% of the reviewers indicating that they would buy from the brand again. I have been lucky enough to have received Serenata flowers twice this year and on both occasions I was delighted - the flowers were high quality and lasted very well. Check out what 170,655 people have written so far, and share your own experience. This was not up to the standard I expect from Seranata.Very poor value for money. Serenata flowers are the best selling flowers in the market while purchasing these flowers online you will get a affordable amount of discount. Best for: Value. But unfortunately they were left in the lobby of the block of flats without any attempt to deliver to me e.g. Lovely flowers - mostly fresh. My friend was delighted with her bouquet. My friend said the flower were beautiful. First time I have ever seen the delivery arrive ! Whether they’ve been sent as a thank-you, to celebrate a birthday or anniversary or just because, flowers always make me happy. Myself and a few friends ordered some flowers for one of our close friends after a rough time. Serenata Flowers Review and Giveaway. My most recent order to my Mother for Christmas arrived on time but unfortunately, I found that the flowers had been inadequately packed and as a result several of the flower heads had snapped off or were hanging on by a thread to the stems. Absolutely disgusting company, terrible customer service and awful quality flowers. Colours and condition of flowers were very good. You cannot ring and all you get is automated messages. My friend loves her flowers. Sent to my friend for her 80th birthday. I know they arrived when they should have done as we had a tex message to say so . I've ordered flowers with Serenata many times now over the years, and they consistently send lovely flowers which arrive on time, and which last well. I received a bouquet flowers just before Christmas from a friend cost £29.99 The bouquet was awful. Great all round thanks. As it happened they were to be part of a birthday present. They arrived on day of her birthday. She was very pleased with them. The white Christmas flowers that I ordered for myself were poor. Kind Regards ' Excellent customer service and gorgeous flowers, very happy customer ' Excellent customer service, loved the emails confirming orders and telling us the flowers had been delivered. The chrysanthemums had broken heads and the Gerber's head bent over. Contact our team of customers services who will be happy to assist you with any ordering or delivery issue you may have. Can always be trusted to deliver order on time and as advertised, I have used Serenata flowers on January 2021. I am always pleased with the flowers I order through Serenata Flowers. Would definitely recommend. What services or products do Serenata Flowers offer? Check out what 156,120 people have written so far, and share your own experience. Delighted with the letter box, flowers were exactly as ordered, in fact better. Do you agree with SerenataFlowers.com’s 4-star rating? Let’s talk flowers. Please have your order ID and the recipient’s address ready when you contact us. Serenata ranks 1st among Flower … Easy to order, beautiful flowers delivered and very happy with the service received, Very good service as always. I am compelled to write a negative review about Serenata Flowers, since they have refused to do anything with my complaint to them. Could not ask for more, Absolutely shocking service and delivery, only delivered half of what I ordered and the flowers they delivered were terrible, the roses were dead! She lives in UK, so i found a uk based online flower delivery service. The chrysanthemums had broken heads and the Gerber's head bent over. Sent to my friend for her 80th birthday. I never worry with Serenata as the flowers are always lovely and delivered exactly as expected. My friend loves her flowers. This was my 2nd time using this year and I was surprised and disappointed not to be notified that flowers were running 2 days late. First time I have ever seen the delivery arrive ! Would definitely recommend. Don’t you think one should know the about Serenata flowers? My friend said the flower were beautiful. I contacted Serenta flowers for a replacement with no joy. | Read 61-80 Reviews out of 170,655 | Read 61-80 Reviews out of 156,120 Next Flowers. Mostly greenery, the flowers were sparse and didn't last very long, The other two bouquets I sent as Christmas presents were well received but I hope they last longer than mine! 1st time I use them and I will definitely use them again. Excellent service, easy to order. Excellent ! 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