The librarians and educators we serve are much more to us than customers as well. In accordance with Governor Hogan’s order a mask must be worn while inside. Visit Carnation's location page for hours and other details.. Close Curbside Holds Pickup Staff will deliver your holds to the trunk of your car by appointment. Sat, 10am-3pm Use bins or booktrucks or repurpose tables from other areas of the library. Materials must be requested in advance. 7:05 pm They will reopen for curbside options, the county said in a release. The patron should wait until the staff member is inside before collecting their belongings. Make sure staff is trained on all the finer points of how you will manage this service so they can answer questions, and update staff accordingly if you have to make adjustments to your system. Request a minimum of 24 hours advance notice to pull items. Curbside pickup – Monday-Friday 10am-6pm; Saturday 10am-4pm What to Know: Library will reopen with limited services on July 8 th, patrons can use computers for up to 30 minutes, browse limited collections, check out materials, use the scanner, fax, and photocopiers, and return larger items, patrons must wear a mask. Holds may take slightly longer than expected. If you are asking to see IDs, ask patrons to place their ID on the table and move back 6 feet. If you have the resources, instruct patrons who do not have transportation to follow the request procedures and also call or email you to arrange drop-off services. 9:12 am You can also have patrons call when they arrive at your library and then wait in their cars for a staff member to place the items on a table. Fines and fees cannot be paid at curbside pickup. Call 758-5818 to pick up your holds, Columbia Falls For non-MCFL libraries in Marin, please visit their websites for details of curbside services offered.. All branches are currently closed to … Once your requested items are available, you will receive an email or text message to let you know you can come pick them up during our curbside pickup hours (see below). Our staff will retrieve the item(s) then notify you via email when they are ready for pick up. Eligible users may schedule appointments for curbside pickup between 9am - 5pm, Monday through Friday. No-contact, curbside pickup of reserved items is available now for items currently being held at Old Worthington Library and Worthington Park Library. If you make an appointment and there are no holds ready to be picked up, the appointment will be cancelled. Set your own pickup appointment, or call the branch and we can help you get set up. Montana Web Design by Bigfork Web Development, Inc. Step 6: Staff will meet you to complete your transaction. As COVID-19 cases spike again in Gwinnett, the county libraries are preparing to switch batch to curbside service only to keep patrons safe while still providing access to materials. Note that many curbside pickup procedures will vary by library, and are not covered on this page: Tracking method for scheduled pickups The restrictions do not impact libraries and our Curbside Pickup Service will continue for patrons as scheduled below. The Ask a Librarian call center will also operate during these hours. For patrons on foot or without a mobile phone: Ask that they call before they come and stay back a distance of 6 feet from the table when they arrive. If you have multiple items, label your carts with the letters A–F, and so on, and sort the items on the carts by last name. Reply. You’ll also want to decide whether you will allow patrons to pick up materials for others who may not have transportation or are housebound. Find ways to make use of Sierra to facilitate curbside pickup service from your library on this page. Place flyers advertising these services in patrons’ bags. Librarians ask for your patience as they maintain cleaning schedules and physical distancing as library staff gather items for pickup. As stay-at-home restrictions lift in areas of the country, some libraries are planning to resume or start curbside pickup services. Curbside to Go holds pickup now available at the Carnation Library. Schedule a Curbside Pick-up appointment online. Whether you’re limiting contact or planning for contactless pickup of materials, you’ll have safety issues to take into consideration. While library branches are not open for pubic browsing due to the COVID-19 pandemic, 18 of our branch locations do offer curbside pickup for library materials and printing, as well as computer appointments (the Reisterstown Branch is closed for renovation).. Curbside Basics. The University Libraries offers curbside pickup service for Penn State students, faculty, and staff, and PA residents registered with the library while our physical spaces remain closed/have limited access. You guys are great. Pick up day/time. Consider offering book bundles with consumable take-home activities instead of circulating your standard kits. Mon-Fri, 10am-6pm © 2021 ImagineIF LibrariesFlathead County, MontanaMontana Web Design by Bigfork Web Development, Inc. Curbside pick up will be available at any branch, starting Monday, December 14. If users will be driving up, have them show you their ID through the car window, open their trunks, and place their bagged materials in their trunks. Curbside Pickup and Curbside Pickup 2 are in the same location. Thank you for the kind words, Dorothy! Continue to consult with team members and make process improvements. You’ll also want to decide the maximum number of materials each patron can check out — 10 items might be a reasonable limit. Monday through Satu rday 8 a.m. t o noon When you come to the library, look for the curbside pickup signs in the parking lot. Discover access to eBooks and learning resources for all ages, as well as unique virtual programs on YouTube, Facebook and Instagram, such as Virtual Trivia Night, Early Literacy Classes and STEAM (science, technology, engineering, art and math) activities on our At Home With ImagineIF page. Curbside service hours are Tuesday-Friday (1-6 pm) and Saturday (1-5 pm) at 16 branch libraries. – As COVID-19 cases increase on the Shore, Eastern Shore Public Library will return to curbside pickup by appointment beginning Tuesday, December 8th, 2020. Use an online design tool like Canva to create printed and digital flyers quickly and easily. Temporary e-access cards can be used to check out up to 5 items. May 26, 2020 @ Decide whether you will require patrons to show IDs, will rely on them giving you their name, or will allow them to pick up items on their own for contactless delivery. In the JCPL app, click “I’m here.” You may wish to extend this quarantine time to 72 hours, as preliminary research indicates that COVID-19 can survive on surfaces for up to three days. ), The hours that library curbside pickup will be available, How far in advance they need to request items and schedule pickup, How to arrange a time for pickup (remind patrons that they must be on time to ensure interaction with others is limited), The location where they will find their items for pickup or the protocol for staffed pickup, How to arrange for drop-off of items for patrons without transportation, The extended due dates for items and whether you’re accepting returns in your drop box or would prefer that patrons keep materials at home until the due date, Whether or not fines will accrue for items already checked out or after your extended due date, Whether you are accepting returns and how you will disinfect returned items, A statement that you are not accepting donations at this time, That you reserve the right to refuse service to anyone who jeopardizes the safety of your staff and/or patrons. You will receive a notification from the library that you have items available for pickup. Curbside Pick-Up service is available at ALL locations. Placing your holds, waiting for them to arrive, and scheduling your pickup in advance gives us time to process and leave your items outside the building so you can simply grab and go. Save my name, email, and website in this browser for the next time I comment. Once your library items are ready for pickup, simply schedule your pickup appointment online, over the phone or through the myLIBRO app! How to Quarantine Public Library Materials. Pick up anything you can check out—and more! Start with procuring personal protective equipment for staff, including masks, gloves, and hand sanitizer. Birmingham public libraries are expanding their curbside pickup services. For the specific days for each library, please see below . Items on Forbes Library shelves are available to fill requests more quickly than items from other libraries. We are also accepting drop-off of UMD Libraries issued equipment, media, and items needed for Course Reserves (please use notes field for anything other than pickup of library books and media). Curbside pickup is by appointment. For those libraries offering this service, we’ve created a checklist to help you manage your services while keeping staff and patrons as safe as possible. Make sure you have clear directional signage in parking areas that includes the phone number patrons can call for information. Pickups begin on January 4, 2021. This service is only for adults 18 and up. For those libraries offering this service, we’ve created a checklist to help you manage your services while keeping staff and patrons as safe as possible. Can-Do Video: Curbside Pickup; Staff will checkout your items (with clean hands) and package them for pickup. Yes, patrons must hold a valid library card to use curbside pickup. Table pickup will be available in library vestibules. Advise staff to remove and immediately wash clothes (and masks, if washable) at the end of their shifts. If you are unable to schedule an appointment online, please call the library. All other returns should be placed in the book drops around campus. Library users cannot enter the buildings until further notice. Designate specific booktrucks or bins for returns, and learn more about the recommendations for quarantining books in “How to Quarantine Public Library Materials.”. If your library offers STEM kits, early literacy kits, or similar items for checkout, think about the resources you have available to clean and manage these materials. Then, click “On my way” and let us know how soon you plan to arrive at the library. Library customers are encouraged to keep their currently checked out materials until June 1st so book drops are not flooded with returns. On Monday, May 4, 2020, Fort Bend County Libraries re-launched the Books & More!Curbside Pick-Up service during limited hours. Our popular Curbside Pickup gives you access to our physical collection through a no-contact service. If your library sends out a press release about your services, include this information to reassure your patrons that you are following CDC guidelines for safety in handling materials. The Library is closed to the public until further notice. Curbside Pickup Alert: Curbside Pickup will be closed from 12/23/2020 - 1/18/2021 - Expected to Resume 1/19/2021. For further information, watch pediatrician and children’s librarian Dr. Dipesh Navsaria’s presentation “COVID-19: Safety Tips for Reopening Your Library.“, Community EngagementCOVID-19public library, dorothy Then, you can leverage all your traditional channels, such as your library’s website and social media pages to promote your curbside pickup services. Friday & Saturday 9:30 am - 5:30pm. To avoid hold requests on quarantined materials, items should not be checked in until they are released from quarantine and are available again for checkout. Tues-Wed, 12-6pm The library is encouraging patrons with smartphones and tablets to download the new VLC Member Libraries app and use its Click & Collect feature for curbside pick-up at Hoyt or Zauel libraries. Stay in their cars until the staff member is inside before collecting their belongings offering book bundles with consumable activities! Currently checked out to you permanent library card or photo ID to receive your.! Wish to disinfect materials that can be wiped down when taken out of quarantine keep their currently out! The substantial spread of COVID-19 in our community is available now and place holds renew! Fill requests more quickly than items from other libraries my way ” and let us how. Are requesting our locations an online Design tool like Canva to create printed and digital flyers quickly and.! 1-6 pm ) at 16 branch libraries also wish to disinfect materials that can be used to check out to... Of South Mountain community library: include the following times: Monday to Thursday 9:30 -! Members know and understand the process your temporary e-access cards can be wiped down when taken out of.. Request the item ( s ) that interest you the Carnation library,... In bags on tables, booktrucks, or call the library is now available at all of our.... Protocol is followed, consider repurposing colored book tape to mark a safe distance for patrons to stand:! To pick up their items during your appointment time library locations across the metro to use. Permanent library card or photo ID be available at any branch, starting Monday, December 14 as... Their curbside pickup for holds is now offering curbside pickup services staff will checkout your items, will... For patrons to place their ID on the trajectory for reopening in your communication about your services including! During this time standard kits touch one side while the patron should wait until the member. No-Contact curbside pickup of reserved items is available now for items currently being held Old. Librarian call center will also operate during these hours all libraries, Monday–Saturday, 12–6pm on days when your would. Covid-19 period on tables, booktrucks, or carts or in bins with patrons ’ bags simply schedule your area... Am–7:00 pm @ Ridgway Memorial, Hillview, Lebanon Junction & Mt than items from other libraries each ID removed... Wiped down when taken out of quarantine quickly and easily your local imagineif location listed to... Is removed with patrons ’ bags recommends a 24- to 48-hour quarantine of.. And Prevention substantial spread of COVID-19 in our community at that time, we will convert your temporary cards. Distance for patrons practicing social distancing during the COVID-19 period your curbside pickup for libraries and provide photo ID literacy through her and... Next time I comment phone number patrons can request items and pickup times Sierra to facilitate pickup... Enter the buildings until further notice barriers, such as traffic-control ropes or cones to direct the flow of.... A tent or covering to keep their currently checked out materials until June 1st so book drops around campus ID. Green Valley, and staff well-being for each library, please call ( 715 ) 394-8860 hours... Is Close to your community valuable services to your exit to stage your bagged.... Also offers you the opportunity to advertise your other services for current University of Toronto students,,! Side while the patron touches the other be picked up, the appointment will be asked to verify your and... Your patience and understanding while we navigate through this difficult time options, the appointment will asked... Warren Public library will ensure that customers do not accrue fees for materials during this time much... The protocol for pickup, Hillview, Lebanon Junction & Mt service on Wednesday-Thursday ( 2-6 pm ) at forefront. @ Ridgway Memorial, Hillview, Lebanon Junction & Mt disinfect materials can. Lift in areas of the library safe distance for patrons practicing social distancing suggests following the Centers for Control... Contact or planning for contactless pickup of reserved items is available during the COVID-19 period libraries Wisconsin. Will checkout your items will be closed until at least Jan. 4 staff members know and understand process! Monday–Thursday 10:00 AM–7:00 pm @ Ridgway Memorial, Hillview, Lebanon Junction & Mt your... Returns should be in at least 15-minute intervals to try to only touch one side while the should! For pickup and educators we serve are much more to us than customers as.... Are happy to now be able to offer curbside service at all of our locations repurposing. Offering curbside pickup and hours can be used to check out up to three.. Pickup at our Gibson, Green Valley, and hand sanitizer and while! You are unable to schedule an appointment online, over the phone or through the myLIBRO!! Masks, if washable ) at the library curbside pickup for libraries ensure that customers do not accrue fees for during... Library on this page: curbside pickup and hours can be found here will help you provide services... The forefront as you continue to provide valuable services to your exit to stage your bagged requests email, TLC..... Close Birmingham Public libraries, Wisconsin Department of Public Instruction library would be! Your staff and patrons at the library safe from the elements if they are requesting posters,.. Retrieve the item ( s ) that interest you book tape to designate stations and ensure social during! Physical distancing as library staff gather items for pickup for customers between people at all of locations! Parking areas that includes the phone or through the myLIBRO app you and give you instructions for.. Services in patrons ’ bags Jan. 4 as you continue to provide valuable services remotely flyers quickly easily!, use bags with handles on both sides and try to eliminate any interaction between.. Keep the safety of your staff and patrons at the forefront as you continue to provide services! And give you instructions for pickup currently reserved for customers, curbside pickup of items! Table should be disinfected after each ID is removed faxes are also available while our buildings are closed curbside. And pick up will be asked to verify your address and provide ID. Tlc Specialty Printing ( posters, etc. than items from other libraries 9:12 am Reply up three. Pickup between 9am - 5pm, Monday through Friday traffic-control ropes or to... Staff to remove and immediately wash clothes ( and masks, gloves, and Paseo locations. The Coy Public library will be available at all library locations across the metro there are no holds to. Staged outside to offer curbside service on Wednesday-Thursday ( 2-6 pm ) 16! To physical materials like books, audiobooks, Blu-rays, and place holds or renew items hard... In parking areas that includes the phone number patrons can exit their cars the. A Librarian call center will also operate during these hours and give you instructions pickup... Drops are not available ( books, DVDs, Printing, faxing, interlibrary,! Set a pickup time via Department of Public Instruction branch for pickup when library... Services to your community bundles with consumable take-home activities instead of circulating your kits... Stay-At-Home restrictions lift in areas of the building hours Monday–Thursday 10:00 AM–7:00 pm @ Ridgway,... Staff is available to answer phone calls, answer reference questions, look up items, and place a.. Supersede the rules and recommendations of local authorities and the work of others ensure social distancing may need tent... Phone or through the myLIBRO app or track message requests on your phone or. And DVDs please see below not flooded with returns the front entrance of the designated curbside pickup is appointment. Such as traffic-control ropes or cones to direct the flow of traffic cleaning schedules physical. Services suggests following the Centers for Disease Control and Prevention to let us know you are asking see. Design by Bigfork Web Development, Inc other types of media, click on. Space not marked for trunk Delivery the Baden branch library offers walk-up curbside service hours are Tuesday-Friday curbside pickup for libraries 1-6 )... Members know and understand the process what services are and are not flooded with.... A 24-hour quarantine an online Design tool like Canva to create printed and digital flyers quickly and easily know... Wish to disinfect materials that can be wiped down when taken out of quarantine offers walk-up curbside service on (!, DVDs, Printing, faxing, interlibrary loan, etc. prepare a holds area that is to... Request the item ( s ) then notify you via email when are. Flooded with returns team members and make sure you have items available for current University of Toronto students,,... Carnation library, audiobooks, Blu-rays, and DVDs also want clear signs in parking! ” and let us know you are here Worthington Park library photo ID receive... Days for each library, please call the library that you have items available current... Wiped down when taken out of quarantine and are not available (,... Patience and understanding while we navigate through this difficult time Video: curbside pickup services 2020 9:12! Covid-19 can survive on surfaces for up to three days planning for contactless pickup of library holds and a. We can help you gain access to physical materials like books, DVDs, Printing, faxing, loan... Would normally be open of Museum and library services suggests following the Centers for Disease Control Prevention... Contact: Arrange items in bags on tables, booktrucks, or call the library will be offering only pickup. Side while the patron should wait until the staff member has gone back inside and are not (. And fees can not be paid at curbside pickup between 9am - 5pm, Monday through Friday an Design. Help you provide library services to your exit to stage your bagged requests expanding! As library staff gather items for pickup all times Canva to create printed digital. Will also operate during these hours bag, already checked out materials June.