Finally check that the feet are level and the Indesit washing machine is not too low at the front as this could prevent the fabric conditioner being rinsed away. If you need further assistance please call Indesit customer service on 0370 218 6615, My Indesit washing machine appears to have no electrical supply. If your machine fails to remove the fabric conditioner from the appropriate compartment, it is likely there is a blockage within the detergent dispenser itself. We would also recommend double checking the water supply hose connections (at both ends) as well as checking the drain hose during the pump out process. The most common are: Pre-wash – pointing to a failure to fill correctly. We recommend you check that your cold water supply is on. If your appliance empties into a stand-pipe, ensure the drain hose is not pushed in by more than 4 inches. Most Indesit washing machines have a series of lights that flash to indicate a possible fault. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We need to continue to support you, our customers but ensure we do so safely for everyone. If you need further assistance please call Indesit customer service on 0370 218 6615, There is a smell coming from my Indesit washing machine. The START/PAUSE button has not been pressed. The drain hose is connected incorrectly to the sink trap allowing water to run into the machine, the drain hose must be positioned higher than the bottom of the sink to prevent water flowing down the drain hose. If the wash, rinse and spin function lights all flash at the same time, this would indicate a possible blockage in your filter or waste / drain pipe. Problem: The machine does not fill with water or the indicator light for the first wash cycle stage flashes rapidly. Any leaking before or during its first use is most likely due to water still remaining in the washing machine following this testing process. Extension leads may be defective. Hoses – May be leaking in washer or on wall water tap causing a back leak. Finally in some cases failure to position the drain hose at the correct height may also lead to problems of your appliance stopping mid-cycle. Find Out More About Indesit Washing Machines Indesit Washing machines feature special technologies in order to achieve the perfect clean for every type of clothing. The pump itself can become noisy if bearings fail but it’s far less common than something stuck inside it. This is a common cause of your appliance failing to fill on the ‘rinse’ cycle and will result in your Indesit washing machine stopping mid-cycle. Possible causes / Solutions: Switch off the machine and unplug it, wait for approximately 1 minute and then switch it back on again If the problem persists contact the Technical Assistance Service. To achieve the perfect wash make sure you select the correct programme, and then add the recommended amount of detergent. The machines are being recalled owing to a fault with the door lock, which results in them posing a fire risk. Read More » You should also check if your washing machine drain hose connects to your under sink plumbing. Problem: Door Seal damaged at the bottom. We have a wide range of freestanding, integrated and built-in washing machines, choose from standard and slim sized washing machines to fit in any kitchen. This website uses cookies to improve your experience while you navigate through the website. Problem: The machine leaks (other than dispenser). Problem: The water level is too low when the machine is washing. Wash light flashing. The wash cycle does not include draining, some wash cycles require the drain phase to be started manually. Can we buy and fit new ones ? It is also worth checking for any blockages, leaks or kinks in the fill hose pipe. Get the lid off and, if you can, reach down to the door lock. You can also run a 90 degree service wash monthly using our Limescale & Detergent remover which will hygienically clean your machine, and prevent the smell reoccurring. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information. Washing Machine Brands. Before contacting the Technical Assistance Centre (see “Assistance”), make sure that the problem cannot be solved easily using the following list. However, as long as the machine works alright, and brings out clean clothes, there is no reason for you to worry. Possible causes / Solutions: The water level is correct if it can be seen at the bottom of the door. As part of the manufacturing process we thoroughly test your washing machine to ensure that it will not leak from any internal components after you have installed it. Some Indesit washing machine models are fitted with a ‘Final Spin’ indicator light, to advise you that the load is unbalanced. It is also possible that the load detection system has detected an imbalanced wash load, the machine will then attempt to correct this by redistributing the load during the wash cycle. Your washing machine could fail to work. But top-of-the-range models with large drums can cost a little more. For approximate programme times, please see your user manual, which you can download here. The machine is tilting forwards – It must be level when in its final position. Take care not to overload your Indesit washing machine as this will produce poor wash results due to an inability of the appliance to effectively dissolve the detergent. Indesit washing machine Won´t Drain, Will not drain, doesn´t drain, does not empty – these are all pump problems, see video on this. You also have the option to opt-out of these cookies. Not Draining Properly. The door lock should release as soon as the machine detects it is safe to do so. It’s also possible for a leak to appear from your detergent dispenser, which can be caused by excessive water pressure or the washing machine has not been levelled properly during installation. You can raise the front of the appliance by adjusting the feet at the front of the machine. For further advice we recommend checking your user manual – you can also download your user manual here. Take care to check the fill hose connection to your washing machine and to the mains plumbing (taps) are secure. If your Indesit washing machine appears noisy or unstable when using it for the first time it’s possible the installation has not been completed properly. We would recommend removing the clothes, redistributing the load evenly and retry the spin cycle to resolve this. We also use third-party cookies that help us analyze and understand how you use this website. If you need further assistance please call Indesit customer service on 0370 218 6615. document.getElementById("comment").setAttribute( "id", "a20902b7a285050e44d089e4279350f8" );document.getElementById("da5f567378").setAttribute( "id", "comment" ); Necessary cookies are absolutely essential for the website to function properly. Please ensure the protective brackets or bolts (used for transportation) have all been removed before using your washing machine. But opting out of some of these cookies may affect your browsing experience. The filter might be clogged over time and water might not get into the drum effectively. Problem: The machine door cannot be opened. Washing machine won’t drain. The problem can also be caused by inserting to much clothes in the machine. In this instance, we would recommend removing the clothes, redistributing the load evenly and then reselecting a spin programme. We've analysed the most common faults typed into Google for Indesit washing machines. Problem: The machine vibrates a lot during the spin cycle. Drainage problems can range from being as simple as a clog in the drain … Your Indesit washing machine comes fitted with a 13 amp plug and lead, please ensure that the correct rating of fuse is being used. The main reason a washing machine won’t drain is because of blockage in either the pump or the drain hose. It is possible a partial blockage was caused from some unused conditioner. Full instructions on how to do this can usually be found on the first few pages of your user handbook – user manuals are also available to download here, If you need further assistance please call Indesit customer service on 0333 920 4477. And some or all of the functions cannot be selected. Check your fill hoses to make sure they are turned on correctly. Plastic mesh filter is located near the valve in the place of connection of the water hose to the washing machine – it protects the washing machine from debris contained in tap water. You can try disconnecting the appliance from the mains supply for at least two minutes before reconnecting and trying after a further 30 seconds. We would recommend running your machine at 90 degrees using some biological detergent to help destroy the build up of bacteria and detergents. Up to half a million Indesit and Hotpoint washing machines have been recalled over a potential fault that could cause fire, Whirlpool has said. My Indesit washing machine is stopping mid cycle. As Hotpoint and Indesit machines are made by the same company (Indesit Group) lots of washing machine models manufactured by these two brands have the same fault codes. For more information on the Limescale & Detergent Remover – click here If you need further assistance please call Indesit customer service on 0370 218 6615, My fabric conditioner is not being taken away. I've had an engineer out twice and according to him there's nothing wrong with it, even though it's vibrating and hopping around the floor and sounds like a jet taking off. The most common are: Pre wash light flashing. Find your specific model and download the manual or view frequently asked questions. Indesit … There are a number of reasons that could cause your washing machine to smell. Whilst the impact on businesses and individuals continues and is unprecedented, please be reassured that we are operating as usual. About 20% of the Hotpoint and Indesit washing machines sold since 2014 are affected by a safety fault and need to be recalled, a process that started in January. I change the heater sensor and remove the the connection from heater but still its showing f15 error code so next what should I do. The feet have not been adjusted, enabling the machine to rock. Check if there's a pin, coin or button in the drain and remove it. Problem: The indicator lights on the console are flashing rapidly. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. On some newer Indesit washing machines this is indicated by using either a tap symbol or a flashing light, to advise there is a water supply issue. Check that the socket your Indesit washing machine is connected to is live by plugging in and testing another piece of equipment such as a radio. Noises from recirculation pump: Some washing machines have a separate pump that pumps the wash water around and back into the drum during wash. Check your fill hoses to make sure they are turned on correctly. A washing machine making a loud noise when spinning means a part has become worn out or loose. Black washing machines look great in contemporary kitchens, adding a bit to style to the traditional white washing machine. Always ensure that your on/off or start switch is in the correct position and that the door is closed firmly at the 3 o’clock position. 2. Out of Balance can be caused by washing a single heavy item (eg duvet, quilt, etc). Possible causes / Solutions: Programme times will vary due to water pressure, the incoming water temperature and if the wash load goes out of balance. The fill hose is tight but still leaks, if so replace the rubber washers, or the fill hose is missing the rubber washer. Before contacting the Technical Assistance Centre (see “Assistance”), make sure that the problem cannot be not solved easily using the following list. Possible causes / Solutions: The door will not open until the door lock indicator light goes out shortly after the program has finished. Our washing machine buying guide will take you through all the important features for you to consider, and give you lots of information to help you pick the best washing machine. We are constantly monitoring and reviewing our operations to prioritise the health and safety of our colleagues, partners, customers and their families whilst at the same time ensuring we continue to deliver great service as the spread of coronavirus (COVID-19) continues. The detergent is not suitable for machine washing (it should display the text ‘for washing machines’ or ‘hand and machine wash’ or the like). If this does not solve the problem or if you don’t have access to these parts … This could be due to a faulty power socket or an incorrect rating of fuse. Please note it is quite normal for a small amount of water or conditioner to remain in the fabric conditioner compartment at the end of each wash cycle. The water inlet hose is not connected to the water supply. This will minimise excessive vibration and prolong the life of your machine. If this doesn't happen then it would generally indicate a faulty door lock mechanism. It is mandatory to procure user consent prior to running these cookies on your website. We recommend you remove the detergent dispenser drawer and clean using hot soapy water to remove any blockages and re-try the wash process. Firstly, we would recommend checking the fill hose, drain hose and mains plumbing for leaks. Issue occurring and unscrew the filter might be clogged over time and water might not into. The drain hose is not pushed in by more than 4 inches less detergent is required in soft water inlet. The bottom – this is normal understand how you use this website uses cookies to your. 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