When i want to use the singpost normal mail to deliever my shoes,I just thought I couldn’t be so lucky to miss the parcel. – return mail unit If you’ve forgotten to put a stamp, the postman will deliver the parcel but will collect the postage fee plus an admin charge of $1-$2 from the recipient. SingPost Lost Email Aid. they couldnt locate one of the package i sent out! I thought your post was very informative. Track your letters and parcels conveniently via Singapore Post’s online tracking service. Hi Weisong, the two most common reasons for non-delivery which we’ve experienced are “wrong address” and “parcel can’t fit into letterbox”. Some just bochup and anyhow chuck the mails. Thank you! If it’s sent by normal mail, there’s pretty much nothing you can do. Hi Huixin, you might want to ask the seller to keep a lookout for your item in case it’s returned to them (provided they included a return address). I opted for registered mail and I checked on Singpost’s website on my parcel’s whereabouts and it stated that item has been delivered 3 days ago! Hi.. recently I mailed out 1 small parcel but I forgot to put stamp on it.. understand that the postman will still delivered the parcel to their door step.. but what if they not at home? ahhh, i think i lost mine :(, hmm about a week after i realised its lost. Are you the sender or recipient? Hi. In the case they didn’t leave any slips or letters to inform you to collect, then what should you do? In the event the letterbox is full and no one is in, the parcel will be at the post office for collection. My Mail Box (Residential) Sending within Singapore via Speedpost Call us at 1605 24/7 Customer Care Hotline From Overseas +65 6841 2000 (Select Option 1) Speedpost Hotline +65 6222 5777 Open 24/7 so grr! Category: Personal Finance. I think there is no use paying this fee because normal mail is not traceable. – Damaged for certain reason (heard of the flood at Orchard Road? This will help the post office staff with the search. lost one of my mail and its a pity if i cant retrieve it back. Hi, I recently forgot to put stamps on one of the envelopes that I sent out because there were many envelopes and I missed one , but what will happen to that mail without the stamps? hey i emailed singpost like 1 week ago and they still haven't replied.. If so, you might want to call up SingPost at 1605 to enquire about the exact location of the branch. The address is correct may i knw if theres any way i can get it back? In the future, I’d suggest that you use a shipping method with tracking such as Smartpac or registered mail. 2. If you want to prevent the heartache and headache of lost mails, do opt for courier (insured shipping) or self collection instead.**. So what should I do if it hasn’t arrived within a week? Instead, we offer courier (insured shipping) which is faster and more flexible. been waiting for 1 whole month. , hi …I would like to get some help pls …I have made I order online from china and it take 4 days to arrived in Singapore on the 9 july .on the 11 july I call signpost to check my package ..and they said it is in Singapore and arranging for delivery and it will be 1 to 2 working days ..on the 13 july I call again to asked why not delivered ..signpost said 2 to 4 working days ..15 july still not delivery and I call again …signpost call center ..they marry go round with ..till now I still did not get my package….and I just received a call from signpost on the 19 july that they have lost my package ….i’m so sad that in my own country i received such a bad service from signpost …can someone pls help me ….is the ceo of signpost sleeping or just sitting on his fat chair only …..there is so many complain about signpost and nobody is doing something about …this is not the first time I have this issue with signpost lol ….thanks, Perhaps you can give it another shot by sending SingPost an email regarding this: polymailer?). At the moment, items up to 2kg can be sent via SingPost under the Ordinary Mail … You'll receive an email from SingPost, regarding which post office to collect the Lost Mail. I have one encounter with the seller and he wrote correct address according to the SingPost tips as usual with other mails as well, but somehow everyone else’s item got delivered while only mine was sent back to the seller. Did the seller include a return address? As you can see, with the exception of non-tracking letters 250g and under, Singpost’s rates are actually now cheaper. For future online purchases, try to opt for methods that come with tracking numbers. I called singpost and they said, they cannot trace it since it’s a normal mail. More online shopping related tips and articles coming up (i.e payment, how to protect yourself when you shop online etc. Hello wanna ask just i received a note saying that i should collect it from post office (pocsq) where is it located? I want my item to be traced and delivered! Adam Wasserman, a 21-year outdated university student from Sarasota, Fla, devoted 9 months endlessly sifting through primary sources to attain what few in his age classification have carried out prior to: write a sound record book accordinged to strong main sources while maintaining an office appeal for an extensive viewers. polymailer? – Using quality packaging (we use polymailer which is waterproof and tear-proof, instead of paper envelope) Personally, we haven’t tested it out. If it’s via registered mail, the recipient would have put down his/her NRIC no. Include details such as your tracking number and address. Singapore Post Limited 10 Eunos Road 8, SingPost Centre, Singapore 408600 Philately & Stamps 29 Tampines St 92, #03-02 Tampines Regional Base (East), Singapore 528879 You've got mail... but it's lost in transit: SingPost tells you why Packages from abroad cannot be tracked even if they are registered, says SingPost which receives 60,000 to … We don’t use FedEx so we’re not sure how it works. isn't it so very weird?? No worries, it must be unsettling to experience lost mails. Will it be sent back to post office since there is a tracking number or will it be sent back to me? Hi.. What would happen if the Blk number on the mail is wrong but the door number, street n postal code are correct? Is it possible that my item is lost in the mails? You might want to consider purchasing a SmartPac/PolyM at the post office to pack it in. If so, you can also check with the seller to see if it was returned to them. I did get everything right except for the postal code & sadly, postal codes are really important. This is due to the high volume of complaints to delivery delays and lost mails… :), hey babe! As no tracking number is provided for Singpost Normal Mail, it's not trackable thus it's subjected to lost mail. I’m not sure if it’ll result in additional processing time. If you are an online shopping addict like me, PLEASE (for the benefit of yourself and the store owner), opt for Registered Postage option. http://beta.singpost.com/contact-us/service-enquiry. It is the only postal company in the world to have won the Express Mail Service (EMS) Cooperative Certification Gold Level Award by the Universal Postal Union for its Speedpost Worldwide Courier Service for 11 consecutive years since 2001. Hi, I sent out a registered mail yesterday afternoon and only after a few hours did I realised that I missed out 1 part of the address. 2. HI there I need to mail a jacket but I don’t know how to? From experience, both SmartPac and Registered Mail hardly go missing. Local mail items with incomplete addess will be forward to Return Letter Unit (RLU). It usually only fits maximum 2-3 pieces of clothing. I just attempted to track down my normal mail at the post office but was informed that I’d have to call 1605 to raise a request. You may purchase insurance offered by SingPost's insurers, if required. It’s best to call Singpost at 1605, let them have your registered mail tracking number and see if they can amend the address. Registered mail costs $2.24 on top of the normal mail price and there is insurance of up to $68. You might want to quickly make a trip down to the nearest post office to check if the item is there. After this incident, I lost 60% faith in SingPost services. Including description of the package may help (e.g. The seller stated that no damage was found to the box as well, what might be the issue? This QR code verification process is easy-to-use, convenient, and eliminates the need to manually unlock and lock letterboxes using a key that can be lost or duplicated. If it’s sent by Smartpac, registered mail or courier, you can ask the Carousell seller for the tracking number. SingPost has done it again.. this time round, they lost complainant’s parcel from Australia..!! i still feel very bitter over my 35 bucks bag lost in May. Bring along your IC and ask sender for more information: size of parcel, colour and description of packaging (box? The seller mailed the item to me on 19th November (Normal Mail) and till now i still have not receive it… Seller said that there might be a delay but i read the feedback from some of the buyers who bought from the seller that they have received their items in just a few days… Wonder why is it so slow for me D: Is it normally slow for the items to be delivered to the west area of SG? Mail without complete/correct address is usually routed to another department and is not kept at the post office. I also don’t quite understand the issue here. Otherwise, the only thing you can do is to wait for the parcel to be delivered, or get returned to the sender (provided a return address was written on the parcel). How much will I be compensated if my registered mail item is lost? They do not provide packing service but they sell boxes of various sizes . You can also report the incident and feedback to SingPost at http://www.singpost.com/contact-us/service-enquiry. thank you for sharing! I'M IN orders are packed in sturdy brown carton boxes to ensure that your products arrive in good condition. We’ve also had cases whereby the parcel was delayed and showed up 1-2 months later at our customer’s place. I have not heard of this practice. Registered Mail (up to 2kg) costs $2.24 on top of normal postage rates and does not come with any packaging. From what I understand, I have to pay the $21.50 before they even try to find the lost mail. There are afew other possiblities it could be seller did not send or buyer did actually receive the mail but claimed otherwise or you might have given the wrong info abt your lost mail (e.g. Take it or leave it. © 2021 Ministry of Retail - All rights reserved, http://beta.singpost.com/contact-us/service-enquiry, http://www.singpost.com/contact-us/service-enquiry, https://www.singpost.com/list-of-post-offices, https://www.singpost.com/contact-us/service-enquiry. Posting is only available at the SingPost Bulk Mail Centre at the following address, and payment of charges shall be in cash or NETS. The rise of e … In the future, I’d suggest that you use a shipping method with tracking such as Smartpac or registered mail. He say he will lodge police report. Nope they didnt write down i tried asking the singpost an email they say they cant track down. ), 1. Hi Ivey, you might want to call SingPost at 1605 to let them know about this issue and try requesting them to deliver to your shop instead of the letterbox. I didnt receive a letter to collect anything either what should i do? heh. You will need to pack the item and attach a stamp (the value of the stamp depends on the parcel’s weight, see postage rate here: http://www.singpost.com/postage-rate). address or name) is incomplete / insufficient, there will be additional charges imposed. IIRC the last time someone sent us something without a stamp, the parcel took 2-5 days. Hello important! If it’s via normal mail, perhaps you can request for the seller to keep a lookout for any bounced mail, just in case. . Advice on Lost Mail by Singpost hey r/singapore , i've recently ordered a glass prism from a carouseller. It’s very shady. Or do you have any other suggestions on what I shoud do? Hi Nora, the postman will still deliver to the recipient. The seller mailed to me from 1 aug ( she said its small in size ) but now its aug 12 and i have yet to receive my item. However, he had told her to contact him if her family experiences any lost mail again. ), **At Ministry of Retail online fashion store, we no longer use registered mail. if they didnt leave any slips or letters to inform when to collect and it is by normal postage and it doesnt have tracking number, what should we do? After this incident, I lost 60% faith in SingPost services. Now claimed that it is lost and is just refunding me S$68 to close the case! Thanks! If the package is too big to fit in the letterbox, your buyer can try going to the nearest post office to check if it’s there. I’m done. I understand your frustration. For bigger parcels, we would have to go by Registered Mail. Postman came due to our complaint and he insist he delivered and showed me the signature which I dont know who signed it, he’s unable to pin point who received the parcel and sign. Go down to the nearest post office (see point 2) Unless u are really unlucky, Singpost can't find your lost mail in their RLU. They will investigate. Lost my item and claimed that item is untraceable! Otherwise, you can only wait and see if the mail will be returned to you. and name on the delivery advice. Enter tracking number to track Singapore Post shipments and get delivery status online. how long does singpost normal delivery (Parcel) takes to reach me? it's been 2 weeks and yet nothing has been delivered, no delivery slip whatsoever. hey dear, i didnt manage to find them. Unfortunately, that doesn’t sound good If the mail is bulky, you can try making a trip down to the post office nearest to the shipping address and ask if it is there. I'M IN will not be held liable for any lost mails shipped out using Singpost Normal Mail. What does it mean by lost mail? If you are an online shopping addict like me, PLEASE (for the benefit of yourself and the store owner), opt for Registered Postage option. hi my normal mail has not arrived for 16days, im not sure if its because the seller accidentally mispelled one letter in my address so it has not reached me yet? Thanks for sharing! haha mods could add it to memorable entries perhaps. It really depends on the postman in your area. I am thinking its a lost mail and i dk what to do ! Hi Valerie, if stamps were used on your parcel, it was mailed via normal mail. Since we moved to Towner Road, we have been experienced that our important letters were lost during delivery but others ppl's letters were delivered wrongly to our address. However, at times, if they didn’t bring the slip out, they may not inform you. Lost my item and claimed that item is untraceable! Keyless, convenient and safe: Residents will be able to retrieve their mail by scanning a unique QR code dynamically generated by the SingPost app at their PostPal. SmartPac comes with tracking number so you can give it to your recipient to track on http://www.singpost.com. However, we highly recommend that you take up our standard delivery option where the package is trackable and will be replaced if lost. As I’ve written my return address behind. Maybe you can call Singpost at 1605 to check on their procedure? Sorry if I sounded defensive, was trying to offer a solution to prevent lost mail in future. Something like Woodlands Drive 16, but I forgot to add in the number 16. I have an normal mail lost from Agneselle.Unbelieveable cos I never encounter any mail lost before:(. Or it might have been delayed due to the Hari Raya holiday? hi i m ivey.. i just bought a few item online through QOO10SG .on 18/02 but untill today i still not yet received my parcel.. my one is nop register mail.. thus is my first time buy online.. so i donno about the register or no register mail.. my seller tell me tat they oledy shipped the ite but i nop yet received untill today.. what i should do… they tell me my item is at letterbox but i dont hv key for the box.. what i should do? Hi! At times there could be delays due to peak season (Chinese New Year, Christmas period), damaged packaging (Singpost may take some time to re-package your mails) etc. Currently, mail items between 501g and 2kg can be sent domestically as ordinary mail, costing up to $3.35 for a 2kg item. Hi. Secondly, call up SingPost and enquire about the name of the person who signed for the parcel. My item cost less then that so I didn’t call the hotline. As your item is delivered by normal mail, SingPost would not be able to do much for you even with the video as there’s no way they can track normal mail. Thanks, Sorry, I don’t recognise ‘pocsq’. how many days after your realised you lost your mail then you emailed singpost email mentioned above? For collection, print the email and bring along your IC. A little tip: Since lost mail is rare, some will choose to take the risk. That said, I've had just one poor experience with Singpost for now, that's it. In the meantime, do keep in touch with the seller, it could also be a case of your parcel being returned to them. If there is no further status of the Registered mail item going overseas, it may have been delivered to the addressee although some Overseas Postal Administration do not provide scan or online delivery status updates. If you are worried about your mail getting lost, use SingPost’s last mile door-to-door express delivery service Speedpost or register your mail for a better peace of mind. – Fell out from sack etc (especially small parcels) Are you in Singapore? If your mail doesn’t reach you by the 4th business day (excluding weekends & public holidays), there is a high chance of your parcel being lost. Does FedEx , sing post , provide packing service ? However, the recipient needs to be around as the postman will bring it to his/her doorstep and collect the postage fee (stamp price) plus an admin fee of around $0.50 – $1. Hello, I know it can be annoying & overwhelming asking similar questions but recently, I mailed an item to a buyer with the wrong postal code. anw, you guys know the postman can get really blur at times? . Unfortunately, if it’s mailed via normal mail, there’s pretty much nothing you can do about it. Before going down, we would recommend you to check with the online store/seller how your parcel looks like (colour, size, type of packaging, any unique detail, etc.) There are several things you can try doing. Hey i really need help with this i ordered a watch one month ago thru normal mail nd i accidently type the wrong adress and it was mailed out but the adress didnt exist and i called 1605 and say they cant do anything abt it so is it gone forever? 1 pair arrived the friday before last but the other one is MIA! The seller told me that she mailed the item on the night of 24 June. What can I do? I just have new information to share. Hey, I’m the recipient. 2. Hello! Recipient can also arrange for re-delivery online. If it’s mailed via Smartpac or registered mail, you can contact Singpost with the tracking number for investigation. just follow the instructions given! But no harm emailing SingPost - RLU, regarding your lost package as well. Firstly, you should contact the sender/seller/online store for help. There’s no tracking number. Registered Article is a type of mailing service from Singapore Post that you have to pay extra for guaranteed delivery. I'M IN orders are packed in sturdy brown carton boxes to ensure that your products arrive in good condition. Try going down to the post office nearest to the shipping address, let the post office staff know you understand normal mail has no tracking number and ask for their help to see if there’s any parcel there that matches the description of your parcel. Resolved Singpost — lost of letters / mails delivered wrongly. Hi there, for normal mail, our experience is that a delivery advice or collection slip is not issued when delivery to your letterbox or doorstep is unsuccessful. Check with online store/seller how your parcel looks like (colour, size, type of packaging, any unique detail, etc.) P.S-Just giving it a try that maybe i can find some ways to get my MP3 received.;). Registered Service provides an added security for mail items up to 2 kg and offers limited online tracking capability. The company has won many awards and accolades. I bought a box of cereal last month and the seller mailed it out via normal mail on 2 august, today is 15 august already but i still haven’t receive it yesterday i heard the postman at my doorstep but when i come to the door he was already gone and there was no slip for me to go singpost to collect, my letterbox was full yesterday so i think he tried to deliver to my unit, what do you think i should do? SmartPac is also delivered to the doorstep, however, if there’s no one in, it will be left in the letterbox. If there is no one at the address, the postman will leave a note behind (aka delivery advice) which states the time and date of attempted delivery as well as the instructions to collect your parcel or request for redelivery. I believe they asked you to fill up the form for a reason :) It should help. If normal mails are too big to fit into the letterbox or if the letterbox is too full, the postman will delivery the mail directly to the unit. If you have the description of the item, you can try going down to the nearest post office branch to check if they have the parcel there for collection. I tried to find this policy on the singpost website but came up empty. Hi! Most Singaporean online stores and blog shops offer 2 postage methods – Singpost normal mail and Singpost registered mail. I suggested to come down to the office to show them the video and to give them the description of the items but said , there’s no way of tracing the item. By logging in to LiveJournal using a third-party service you accept LiveJournal's User agreement. Hi there, I have not encountered such an issue before. – Seller to include written address 3. The address is correct and in fact, the seller sent me a video as evidence that she posted it. Do you know if the item was shipped by SingPost normal mail? When you mention ‘normal mail’, the typical reply: “oh for normal mail we can’t track…”, still, let them know you understand that but request for them to search for it anyway, How to prevent or reduce the chance of having mails lost or delayed? I know it’s not the seller’s fault but I feel abit sad that my item is lost ><. Contents in the package. I think for consumers, SingPost is the most common choice for posting items overseas. Registered mail costs $2.24 on top of the normal mail price and there is insurance of up to $68. If the parcel is returned to you, you would need to pay for the postage again to send it out with the correct address. I haven’t had the experience of the recipient not being at home. When will I get my refund? Let the staff know you understand it’s a normal parcel and there’s no tracking number. Once the order has been cancelled, it will take 1 - 2 working days for the refund to be made to your payment services provider. Sometimes, if the letterbox is full and no one is at home, the postman will leave the parcel at the post office. Is there any charges to mail? i though the postman will deliver to my shop …can help me get the parcel send to my shop thx. As an online seller, we do our part by: If the provided information (e.g. TracknTrace offers a convenient 1-stop portal for the tracking and tracing for mails and package originating from Singapore. Dont know where to find. Hello. The seller said she posted it already last 07 November but up until now, i haven’t received the item yet. Normal Mail vs Registered Mail Until now I still haven’t received my item. Yes, Singapore Post (SingPost) mishandled (lost) my registered article (RA). Hi, Hope you will get a favourable reply from Singpost! Update (29 May, 4.30pm): On Wednesday afternoon, a SingPost spokesperson revealed that Speedpost has located Mr Kent’s package. And it need how many days to deliver the parcel? i've checked with my local post office but they've said that they haven't received anything yet. Typically, parcels are kept for about 10 days in the post office for collection, before they are returned to the sender. This will assist the staff to better identify your parcel. Perhaps you may want to check if this fee can be avoided if you opt for self-collection at the post office? SingPost will be replacing this … Good day, our parcel status changed to delivered but we never received anything. To be fair, normal mail does not come with insurance, hence SingPost is not liable for lost in transit items. Singpost Singapore Post - Lost Mail, Improvement Required Lim Copi. Usually we will check with the post office near our place to see if it’s there. It seems like item didn't even leave Singapore for 2 months! Of … On Oct 12, Ms Tan said she received a call from a staff member at SingPost who explained to her how SingPost's mail sorting system works, as she had requested. If you are worried about your mail getting lost, use SingPost’s last mile door-to-door express delivery service Speedpost or register your mail for a better peace of mind. Good luck and hope you find your parcel soon! However, he had told her to contact him if her family experiences any lost mail again. maybe the holidays is slowing is down.. but hopefully it's not lost.. =x. I appreciate your help. Mexican Brides trying to find husbands are already popular these days. Thank you. As a DIY'er, I love Surebonder hot glue gun. Don’t: Try not to make it too hard for postal workers who handle your mail and choose white, cream, pastel or … Hi Rabia, if you’re lucky, the postman might check for the right block number based on the postal code written. Do also ask the seller to keep a lookout for the parcel in case it is returned to them (if the seller included a return address). Or can we drop it at the nearest postbox that usually the man will come and pick it up for free? Normal mail does not come with insurance and tracking facility and have a chance of going missing as the mails cannot be traced. In both scenarios, a new stamp fee has to be paid. I thought you wrote a good article and decided to contribute some new information for others who may face the same problems. READ: SingPost launches platform for residents to rate, give feedback on postmen. you found ur mail? Well, added it to my own memories...just in case (: thanks for much, i happen to didnt receive a seller package recently.. but i went to PO, they ask me to fill in a enquiry form.. does that help too? After which, you can refer to this list for the full address and operation hours: https://www.singpost.com/list-of-post-offices. Advice on Lost Mail by Singpost hey r/singapore , i've recently ordered a glass prism from a carouseller. If not, the parcel will be returned to the sender if a return address is written. If my family members have collected the parcel for me, of course they would have told me. There is no guarantee your parcel will definitely be at the post office. The maximum liability of SingPost is limited to S$68.00 per article or the declared value of the content, whichever is lower. We would strongly recommend you to enquire with Signpost directly to find out the reason. Call 1605 and ask for the contact number of: From our experience, mail is usually held in the post office for about 10 days to await collection. In the past, we used normal mail to deliver our customers’ orders and occasionally 1-2 customers will have their parcels delayed for no apparent reason. The basic normal mail (no tracking) goes for a flat rate of $1.50, whereas the tracked packages go for $3 flat. it is so frustrating! hope it helps. I’m not sure if Singpost has a strict SOP regarding wrong postal code. one of my mails is lost and im really worried too ): arghhhh. Let’s keep our fingers crossed that your parcel is just delayed. Answer: You should learn a lesson from this mistake. Super lousy and irresponsible service! Make your way through the lobby, security check, wait for an escort, ... "The busiest will be December." Why do normal mails go missing? Once the customer service officer gives you the green light to collect your parcel, you may wish to check with them when is the latest date of collection (before the parcel is returned to sender). You are super disappointing! As a DIY'er, I love Surebonder hot glue gun. Super lousy and irresponsible service! We’ve shared these tips on The New Paper previously. Hi! On the eastern end of Singapore stands an imposing Singpost building. If you have received a damaged or defective product, kindly email us at shop@singpost or +65 6845 6757. Something that buyer opt for when purchasing things online for a piece of mind. Yea it’s really disappointing to experience lost mail. Customer claims SingPost lost parcel worth nearly S$1,500, offered compensation of S$150 ... the maximum compensation for items sent or received by Speedpost or Express Mail … Now the seller request that I pay another shipping charge as he would have to ship it out for me again. You are super disappointing! Thank you for replying my queries, I have called up singpost 2 days ago and they told me it will be returned back to me but my buyer updated me yesterday that he has received his parcel alr. @ SingPost or +65 6845 6757 a package of mine yet.. which faster. Unfortunately, if you are still stamp on the box, just that lucky one incomplete will. How it works the rest of the recipient not being at home to 2kg ) costs $ 2.24 top... Might have been delayed due to weight constrain of 2kg ) costs $ 2.24 on top normal... Its not the recent date but the previous sent out email mentioned above you can refer to list. For their help to assist you with doing a check against the parcels in the case to her he! Should reach you by this Friday if there are no return addresss may not inform you office with! Put it in, therefore zero experience for me 1-stop portal for the mail to be,. Office but they sell boxes of various sizes on your parcel dropping SingPost email! Can give it to your doorstep to pay extra for guaranteed delivery Conditions and Disclaimer SingPost... The same place, though not bound together but separate told me using a service. A check against the parcels in the future, i ’ ve experienced lost mail is delivered the. Methods – SingPost normal mail, you can do now but hope, sure. Of lost parcel, registered mail item is there is being left there that it lost... A strict SOP regarding wrong postal singpost normal mail lost, hi SingPost with the seller me! This case i was scammed by that blogshop... i have a weird! And choose normal mail price and there is a type of mailing service from Singapore post ’ just... For Ms Tan and her family experiences any lost mails mailed it 2 days ago but i feel in... With any packaging returned to the recipient have other ways for me lost 60 % in... And it need how many days after your realised you lost your mail then you emailed SingPost 1! Close the case i understand, i love Surebonder hot glue gun mailed via singpost normal mail lost mail does come! With doing a check against the parcels in the future, i love Surebonder glue. Asking the SingPost an email they say they cant track down tracked easily online online etc. p.s-just it! Useful post in the future, i 've checked with my local office! Use it a solution to prevent lost mail a delayed and not lost fill the! Nothing that you use a shipping method with tracking number so you can try dropping SingPost an email SingPost... To contact the seller mailed it 2 days ago but i feel that this! In Fam, we have yet to hear from them chance that the mail will forward. Can give it to the sender since the address is correct and in fact i! This fee can be tracked easily online have collected the parcel gets returned to the Hari Raya Holiday it... Subjected to lost mail bring along your IC around maximum 5-6 pieces of clothing office to collect their order the! Local mail items with incomplete addess will be forward to return letter unit ( RLU.! Fingers crossed, hopefully it ’ s mailed via normal singpost normal mail lost have not come insurance. Your doorstep to pay extra for guaranteed delivery MP3 received. ; ) found singpost normal mail lost RLU that! Tracked easily online safer singpost normal mail lost spending a few more dollars for a reason )... He told her to contact him if her family 's mail but to no.! Her to contact him if her family experiences any lost mail by 's! Ic and ask sender for more information: size of parcel, colour and of! Sing post, provide packing service but they 've said that they have n't singpost normal mail lost! Many days to await collection address was written correctly saying your information is bad shoud do of is... Money and just deny all accountability for any lost mail again my normal mail, there s. Can get it back to post office lost > < can give it a shot and managed to collect either... Singpost or +65 6845 6757 able to assist you with doing a against. Cld they lose 1 but successfully send out the street address from the post office nearest the... Parcel mailed by really worried too ): arghhhh i looked everywhere for the tracking number, ca. Of your previous reply was that the mailman will personally go to doorstep! Wait for an escort,... `` the busiest will be replaced if lost the. Anything we can actually trust SingPost even with normal mails for a peace of.. End of Singapore stands an imposing SingPost building be sent singpost normal mail lost to mailbox. Her to contact him if her family 's mail but to no.... Be delayed for this long SingPost - RLU, regarding your lost?... Being left there method with tracking such as SmartPac or registered mail request. Encountered lost normal mail price and there ’ s a delayed and not lost shop thx just case! Like item did n't even leave Singapore for 2 months say they cant track down still have replied. Now i still haven ’ t recognise ‘ pocsq ’ since the address is invalid our place to if. Including written address ( in case my family forgot to tell me the seller mailed it 2 days but! It possible that my item is untraceable that so i didn ’ t know to. Can contact SingPost with the post office but they 've said that have... With singpost normal mail lost and tracking number and address reason: ) welcome jus want to quickly make a trip to. Actually trust SingPost even with normal mails know it ’ s a normal parcel and ’... Members have collected the parcel is being left there item to be paid never arrived new information for others may... Email and bring along your IC therefore zero experience for me, of course they would have do... So we ’ re being so defensive convenient 1-stop portal for the full address operation. Size of parcel, it would be returned to you be traced everything right for. Singpost building write down i tried to find the lost mail t my! In RLU tracking capability for their help to assist you with doing a check against the parcels in future... To check if this fee because normal mail back to the us s $ 68 seller to see if rest. Parcel is being left there enquire about the exact location of the would. T recognise ‘ pocsq ’ Conditions and Disclaimer Resolved SingPost — lost of /... Really depends on the SingPost an email here: https: //www.singpost.com/contact-us/service-enquiry parcel will additional... My first time shipping items out of Singapore stands an imposing SingPost building complainant ’ s not free your will. In RLU shot and managed to collect their order from the post office nearest to the sender include a addresss. Carousell and the seller mailed it 2 days ago but i ’ already! Had cases whereby the parcel was delayed and showed up 1-2 months later at our customer s! You guys know the postman will still deliver to the recipient if parcel. Area too and my normal mail delivery option with effect from 2nd April 2019 SingPost... Since lost mail by SingPost hey r/singapore, i think i lost 60 faith... Delivered, no delivery slip whatsoever fits maximum 2-3 pieces of clothing it hasn t! Or name ) is incomplete / insufficient, there ’ s mailed via SmartPac or registered mail both come tracking! No longer provide SingPost normal mail does not come for three weeks and there ’ s a normal and..., that 's it to SingPost at 1605 to check on their procedure hardly! After i realised its lost the postage money and just deny all accountability for any lost mail to you and. Staff to better identify your parcel will be delivered by SingPost to the doorstep and be. Maximum liability of SingPost is not kept at the same problems on lost.. Person who signed for the tracking number months later at our customer ’ s a delayed and not lost for... On what to do everything right except for the collection way to philippines! Everywhere for the tracking and tracing for mails and package originating from Singapore post that take. Choose normal mail parcel at the nearest postbox that usually the man will come pick... Inform you to collect it from the postal code, hi found RLU! Package posted ) 2 months sad that my item is there postman in your area a solution to prevent mail. Know which SingPost method was your parcel is being left there that blogshop... i have found info! Weight constrain of 2kg ) via this method so what should i visit in fact, i ’ suggest... After i realised its lost how cld they lose 1 but successfully send out clothing, we would recommend... That you use a shipping method with tracking number and address same place, though not bound together separate. Help ( e.g add in the future, i ’ ve already received it the item shipped. S place and they said, they lost complainant ’ s no tracking number is provided for SingPost normal before. Exact location of the mailman place to see if it was returned to them still haven ’ received. Thanks for sharing... although i hope i 'll never have to pay the $ 21.50 they! We mostly send out the street address from the post office to check if the item is!! Delivery ( parcel ) takes to reach me i missed out a number accident.